Banter by Piercing Pagoda

"Don’t get any piercing done here. The workers don’t really know what they’re doing. They pierced my ears with earrings too small and my ears swelled and did not heal properly."

"ZERO STARS FOR CUSTOMER SERVICE!!! I was in North Riverside mall dropping off my wedding ring to jewelry which is adjacent to the Piercing Pagoda kiosk. I was shopping for a cute pair of earrings for my 28 yr stepdaughter (which they have on occasion) As I approached the jewelry counter I was there for roughly 10 mins before the salesperson acknowledged I was there. I asked about several earrings and examined them. As i was doing so she continued to ask me if i wanted to check out the gold. Which I thought was strange since I specifically said "I was shopping for silver earrings". I declined the gold offer 3 times as it was not in my budget. I finally decided on 3 pairs of earrings, which i was told were "Buy 1 get up to 2 more 50% off. As she rang up my items the total did not reflect the sale, nor was that price reflected on her tiny computer screen. When i asked her break down the specific cost of each pair. The salesgirl said "cant you see it right there, do the math." I proceeded to ask her again what the breakdown was as she was the salesperson selling me an item. Her response was" You must not listen, do you?!" I was like "excuse me, i heard you. But you still have not answered my question and keep directing me to the tiny screen i can barely see as i have a vision problem" I was then told again "i must not know how to listen do you?!" At that point i said "I'm good i dont need your merchandise. Forget it!thanks" and walked away. So glad I didn't spend over 100 dollars there to be talked to like a child. VERY UNPROFESSIONAL! I will never patronize Piercing Pagoda again, and have told my friends and family to not shop there."