Banter by Piercing Pagoda

"I had such a horrible experience at one of your locations in Chicago Ridge Mall #3629. I am an avid customer of this company, and have never been treated so poorly and nasty by a rep. I asked for his name first said “don’t worry about it” and gave me a false name of Daniel and that was a manager. I later learned his name is Dominic Pitts.His customer service is deplorable and a bad representation of Pagoda/Banta. I will never give my business to this location ever again. Umi Brooks Chicago, IL."

"Alyha was very helpful and had such a great attitude! She made the process very stress free and easy, as dealing with kids while shopping is not the easiest. When I return back, I hope to encounter her again. Thanks again Alyha!!!"

"Alyha was amazing! Lovely personality and great service. Will be back!"

"Regina Echols went over and above to help My with my shopping experience. I will keep coming back because of her! She is an awesome person."

"Definitely would not recommend buying jewelry here. Their staff at these locations are not very honest. They will lie to you about their policies to secure sales. And even though they are well aware of this happening they will not honor their word, and basically treat you very differently when you go back to get help. After speaking with customer service over the phone the sales representatives still lied to my face. Had to call the company directly to try and have them solve the problem after a going through a hassle. Learned my lesson after spending over $3000 worth of jewelry. Save your money, your time and yourself from a headache."