Artisan Vapor & CBD Round Lake Beach | Vape Shop | Smoke Shop | Delta 8 THC | THCA | Geek Bar | Hometown Hero | 3Chi | Kratom

"I first visited Artizan Vapor and CBD shop about 5 months ago, I was using a few other Vape shops at the time, but I was so impressed with Milo who served me and worked with me in finding a new vape as well as new juices to try and was so friendly, kind ,patient and seem to genuinely want to help that I only use Artisan Vape Shop now. His customer service and kindness was so far above the usual indifferent behavior I see so often in services in many retail shops and other services that it was so refreshing to see. They also have great products as well, yet great products aren't the only aspects that keep a person coming back. Well done Milo, you are a big part of the reason I choose this Vape store."

"Very great service was very welcoming and gave me good insight on which products to look for but overall great experience The Manager Dee was very kind and helpful highly recommend checking this location out."

"Great shop. Excellent customer service. Have not been let down by these guys once and they always have the flavors I like."

"Warning!!! DO NOT PURCHASE!!! POOR customer service and sell faulty product!! Only Vape store that doesn’t stand behind the products they sell. I purchased a rechargeable disposable Elfbar TE 500, after using it for less than 24 hours I plugged it in to charge, it began to spark, almost catching on fire. I returned to the store the next day to inform them of the issue and the employee informed me that they are unable to exchange it and only have a “20 min” warranty policy. So I just had to accept the fact that I would be out of $26 I spent for a faulty product. Wow… Bad products and a Liar. If you watched your CCTV’s like you said you did, there would be proof that I was in there less than 24 hours after I purchased. But yes you are correct he offered me a 20% discount after your business sold me a faulty product, that almost started a HOUSE FIRE!!!! Proper business etiquette would have been to replace the faulty product for free and admit wrong in this situation. Best of luck!!"

"very kind, and knowledgeable staff. Really enjoyed their recommendations for E-Juice. Highly recommend this store over most shops. It’s a very nice classy vape shop compared to some that are sketchy. If you need disposables they have so many options to choose from too. Thank you for all your help!"