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Windy City Cigars
912 Donata Court, Lake Zurich, Illinois, United States
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About the Windy City Cigars
Windy City Cigars, located at 912 Donata Court in Lake Zurich, Illinois, is a premier store dedicated to satisfying cigar and RYO enthusiasts since 2002. As the largest online cigar store in the United States, Windy City Cigars offers a wide selection of premium cigars, pipe tobacco, and pipes at unbeatable prices. From best selling pipe tobacco for RYO to highly-rated cigar brands like Cohiba and Arturo Fuente, Windy City Cigars has something for every smoking enthusiast. With fast shipping, convenient ordering options, and a vast selection of premium brands, WindyCityCigars.com is the ultimate destination for all your smoking needs. Browse our collection today and experience the satisfaction of our countless happy customers. Please note that due to tax laws restrictions, we do not ship to Cook County, Illinois, or the state of Washington. Remember, cigars do contain nicotine and are harmful to your health, so enjoy them responsibly. Shop now and elevate your smoking experience with Windy City Cigars.
Photos of Windy City Cigars
912 Donata Ct, Lake Zurich, IL 60047, United States
Opening hours of Windy City Cigars
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Windy City Cigars
"I'll start by saying, AMAZING customer service. I placed an order and was having extremely slow delivery with USPS. I called and spoke with Connie; explained my situation and she was very informative and understanding. Fast forward to delivery day. She took time out of her day to call me and ask about my package. (I was totally blown away) USPS had an alert message saying no access to delivery and she was concerned and wanted to inform me. I did not expect that call from her. She went ABOVE AND BEYOND her duty to satisfy a customer. Point being, great place to order from, I highly recommend them. My only suggestion is to request UPS shipping. If you order USPS and do not get your package in a timely manner, please don't blame WCC, it's not their fault., because they ship promptly and what happens from there is not on them. I found that out the hard way, but glad I did. Thanks Connie, I appreciate your OUTSTANDING customer service. :-)"
"I was skeptical at first but realized their product is outstanding. Im a retired veteran that lives in Texas and roll my own cigarettes. I ordered 2 16oz bags and 1 5box of tubes, they arrived sooner than expected. I very highly recommend Windy City Cigars. You are not going to find a better deal anywhere else. Now waiting to place another order very soon. If you're skeptical, don't worry you'll be happy with your purchases. USN Retired"
"I spoke to Brian today on the phone. Brian was extremely personable, and professional. Windy City cigars just got a new lifetime customer!"
"Placed an order on August 22,two weeks later I received a call stating the computer system went down. They said they would resend it. Today Sept 7th still nothing. The service department could not give me a tracking number or any information. This company is ridiculous!! All my future orders will be with someone else!!"
"I love ordering online from them. They always take extra care with my order, especially when ordering tubes. Tubes are protected and packed with TLC. Their customer relations are top notch, quick to respond and they actual listen to you. I requested a line of products be carried and they did it. It's now my one stop shop for my RYO needs. My orders are always shipped out ASAP, no having to guess where my order is. Windy City Cigars has this Texas girl hooked. They really do care about you as an individual."
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