PFS Auto Finance

"Staff here is rude stuff and OLD get with the times!!!! Do betterrrrrrr"

"Inquired about why my loan of four years was not reported to the only frequented credit agency in my city (Experian) and there was a grave lack of interest to accommodate or even escalate concerns. Dry responses like: “I’ve worked here for seven years, and we don’t want to build a business relationship with Experian” is what was pushed to me. TransUnion and equifax have proven useless in attaining refinancing or new auto loans. Super enraging seeing two credit bureaus accurately accommodating my personal advances but (the most frequently used ) one having my information as non-existent. Therefore, I’m represented as having “no credit, ” thus ineligible for any advancement. I feel disadvantaged, dissatisfied and ultimately stuck between a rock and a hard place. Avoid this company if possible."

"Very rude to customers do not try to work with customers I bought a lemon and they don't wanna do anything to help but they took my down payment and first payment, I personally would not send my enemy to them I lost out over 2000 down 450 car payment and paided for some repairs I lost 3000 if not more and they have the car"

"This company is horrible. If you’re looking for them to report to the credit bureaus, it won’t happen. I have being paying my car note for a WHOLE year (oct ‘16- oct ‘17) and no reporting. Their excuse is we have upgraded our system and still working out the kinks and can’t manually put the information in. I’m keeping my end of the agreement but they are not. PLEASE look into other companies. Don’t make the same mistake I did!!!!!!!!!!!!!"

"Workers at this location are very rude. One lady said to "just bring the vehicle back, because you can't afford it" How rude is that to someone who had suddenly fallen and was put on disability. This same person also proceeded to tell me that I was not at the address they had on file because they had come by looking for me. Not only that, but they will send letters or leave voicemails saying that they can help if behind but when you talk to them, they offer no help at all. There people are a bit on the ridiculous side. They'll ask you a million irrelevant question even after already approved. Avoid these people at all costs!! Not worth the hassle. Am refinancing with another company ASAP!"