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PrimeWay Federal Credit Union - Greenspoint Retail Center
100 Dominion Park Drive, Houston, Texas 77090
About the PrimeWay Federal Credit Union - Greenspoint Retail Center
PrimeWay Federal Credit Union - Greenspoint Retail Center is a convenient financial institution located at 100 Dominion Park Drive in Houston, Texas. As a full-service credit union, we offer a range of banking services including ATMs, loans, savings accounts, and more. Our friendly staff are dedicated to providing excellent customer service and helping our members achieve their financial goals. Visit us today to experience the PrimeWay difference!
Photos of PrimeWay Federal Credit Union - Greenspoint Retail Center
100 Dominion Park Dr, Houston, TX 77090, United States
Opening hours of PrimeWay Federal Credit Union - Greenspoint Retail Center
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews of PrimeWay Federal Credit Union - Greenspoint Retail Center
"My parents and I had a great experience at the bank. Gina helped us with a home loan and she was great. Next time you need someone to help you at this bank ask for Gina."
"Darren was great! He was very kind, patient, and informative about the perks that PrimeWay have to offer."
"Third time using their ATM and it fails to give me my money. Today I withdrew $200 and the ATM was unable to complete my transaction and returned my card after withdrawing funds from my account. The staff inside was helpful in telling me what steps to take, but beware of the ATM's here."
"This is by far the worst banking customer service I have seen in a while. I went in to pay on my wife's loan. Upon arrival there were two tellers there taking care of customers as one was the manager Juan. No smiles or no good morning as he was on his personal cell phone just I'll be with you with an attitude. Once he was done with his call I told him I was there to pay on my wife's account which I have been doing since we were married for 2 years. He told me that I was not able to pay it because I'm not on the account. Again 2 years I have been paying with no questions ask several times at that location. I am a business owner and understand rules but not willing to help as he seen in the system I had been making all these payments are unacceptable and not an experience of company excellence. Also noted it was noticed and we all can tell when you are profiled because I was black in jogging pants and tee shirt. I was told i can't do it even though they have taken payments at other locations with no problems. Not even taking the time to explain just I can't help you or why would they have been taking payments this long. I will be putting this on social media and other business complaints outlets. And I will go to another branch and see the outcome. If I am coming to pay on something it seems that they should have done there best to get this fixed and at least apologize for the inconvenience."
"I have now made 3 trips trying to make a stinking CASH deposit on of the only 2 ATM in this place, and all 3 times there’s a huge line taking for ever!! The first time, the guy from Brinks thought it was a good idea to park side ways and BLOCK BOTH ATM’s. Even though he was only using one, so there was a line of 7 cars waiting for an ATM. The second and third time, whomever is working the drive up teller needs better training because cats are spending way too much time to be helped. I love all the way to Conroe and this is the closest PrimeWay, but this is exactly why after almost 15 years with PrimeWay, I will not make it my primary bank. All the other banks have their lobbies open, why is PrimeWay so special??!?!! It’s not like they have ATM’s all over Houston!!!! Sad and totally dissatisfied!!!"
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