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Baylor College of Medicine
1 Baylor Plaza, Houston, Texas 77030
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About the Baylor College of Medicine
Located in Houston, Texas, the Baylor College of Medicine is a prestigious health university known for its cutting-edge research and innovative medical programs. Students have the opportunity to train with some of the brightest minds in healthcare, preparing them to become the future leaders in the field. The institution offers a wide range of educational programs in biomedical and health sciences, allowing students to find the right fit for their career goals.
With a focus on early detection and prevention of chronic illnesses, the Baylor College of Medicine encourages regular visits to primary care physicians. The institution also offers specialized care from a team of innovative specialists, ensuring that patients receive the best possible treatment.
The institution is dedicated to making a positive impact on the health of individuals both locally and globally. Through groundbreaking research and medical advancements, Baylor College of Medicine is constantly striving to improve lives and enhance healthcare practices.
Whether you are a student looking to further your education or a patient seeking high-quality care, Baylor College of Medicine is committed to providing top-notch services and resources. Visit the institution today to learn more about their programs, research initiatives, and medical advancements.
Photos of Baylor College of Medicine
1 Baylor Plz, Houston, TX 77030, United States
Reviews of Baylor College of Medicine
"They make it so hard . I had spine surgery in 2016 they dr is no longer there. No other surgeon really wants to go in after another surgeon. So I have been in pain for the last 7yrs of my life which has made me depressed. When I call to make an appointment. They give me the run around .Then they say I need a mri before I even see a Dr.. I think that is just crazy. Mri are expensive. I'm so disappointed I wish I never went here."
"Was estimated to have a bill of $44.00 received a bill of $174.86 - this hospital is a scam and i am taking them to small claims court. Absolutely ridiculous scam orginization."
"***Last Update!*** I called them out on twitter, and they managed to have my posts removed somehow. I'd only described what happened, in an attempt to fix the issues beyond "I'll ask somebody and get back to you (never)." Incompetent, gaslighting cowards.*** I actually have a great primary doc with BCM, and some good specialists. But the billing and insurance departments are consistently abysmal, and I need to spend between 2-6 hours PER VISIT just to get them to actually use my insurance (in network). I've had the same insurance for years, but every visit when I check in, they ask for full payment. This sets off a series of calls/waiting up to 70 minutes on hold, just to be told that they'll send a message to some other department and I'll be called back. This almost never happens, so I call back, and repeat. There's about a 50/50 chance I'll need to reschedule any appointment I make, despite trying to address this issue a week or more ahead of time. Their back office is next to worthless, and just scheduling a few appointments a year has turned into a part-time job with no pay. It's a shame, because I Love my doctor, and most of the specialists they have are excellent as well. I can't take much more of this though. *Edit* I almost forgot about a great office experience I had! So I was ordered to get some blood work. This was a few years ago, pre-Covid. So I'm told to just show up, the blood work is a walk-in service, no appointment. I showed up 30-40 minutes before closing time, and wait at the desk for 10-15 minutes, not a soul was there. After a while I start calling out, Hello! Hello? To no avail. Then a few minutes later, a lady came out from the back and was startled by my presence in the lobby. "HOW DID YOU GET IN HERE?!" she said, scrambling. "I walked through the front door, during business hours," I said, kind of irritated by now. "We closed early today!" she sneered, as if I was supposed to somehow know this. Yeah I love this place. **Update** of course nobody called back, so I had to reschedule yet another appointment. Just an absolutely terrible organization. I think they're actually more useless than Xfiniti customer service, which is a FEAT."
"NOT RESPONSIVE. SCAMMED. Things became night and day after my initial surgery. At first everyone was nice and helpful. However, after my surgery doctors failed to follow up test results. Called multiple departments in 3 months because no one wanted to do their job and get me the results. Was told insurance had me covered 100% but ended up getting billed $700 within the FIRST month BEFORE even getting my results!!! SHAME ON THIS COMPANY FOR TAKING ADVANTAGE OF SICK PEOPLE!!!"
"Communicating with Baylor via phone and MyChart has been a nightmare for me. I really appreciate the care that doctors provide but outside of the visit, they are completely unresponsive because all the communication is filtered through other departments, staff, and automated systems. I have tried to get my medication moved to a new pharmacy. This requires the pharmacy to reach out to the doctor. The new pharmacy tried to reach out (they can't get directly to the department so the pharmacy has not received the needed information). The call center at Baylor is a complete mess. You always get someone that is not part of the department you are trying to reach so they don't know anything. They can only take a message and then forward that to the department. Then I tried to send a message through MyChart explicitly stating that I am trying to get my medication moved to a new pharmacy so that I could afford the medication. MY REQUEST WAS DENIED! I can't believe that if I am saying that I can't afford a medication so I am requesting to switch my meds to a new pharmacy that any doctor would decide to deny this request. It does not seem patient-centered. My guess is that an automated process reviews the request (they don't actually go to the doctor for evaluation). Yet again, this is not patient-centered. So I still can't get my prescription to the new pharmacy. I called Baylor to explain the issue. The lady that answered said she will relay the message to the department. I don't know if this will be successful. This is now my 3rd attempt (and have not taken my medication for 10 days now)."
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