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University Health Transplant Institute - University Hospital
San Antonio, Texas 78229
About the University Health Transplant Institute - University Hospital
The University Health Transplant Institute at University Hospital in San Antonio, Texas, is a leading healthcare institution specializing in organ transplantation and advanced medical care. Our team of expert physicians, surgeons, and healthcare professionals are dedicated to providing patients with exceptional, personalized care throughout the transplant process. With state-of-the-art facilities and cutting-edge technology, we offer a wide range of transplant services including heart, lung, liver, kidney, and pancreas transplants. Our commitment to excellence and patient-centered care has made us a trusted destination for individuals seeking life-saving treatments. Visit us at University Hospital to learn more about our world-class transplant services.
Photos of University Health Transplant Institute - University Hospital
4502 Medical Drive Rio Tower, 2nd Floor, San Antonio, TX 78229, United States
Opening hours of University Health Transplant Institute - University Hospital
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of University Health Transplant Institute - University Hospital
"Very impressed with the pre-transplant team!!! Very professional and answered all questions from my husband and me. Explained things that could take place if determined eligible. Explained in detail post-surgery details. Although we traveled many miles to be seen, we both found this process well organized and professional. Thank you and I look forward to future communications!!!"
"If I could give a cero stars I will because this place it is horrible. Please this review is real and will probably get deleted since they do ilegal things in that hospital. I am talking about transplant center please if you have loved ones do not bring them here to this place. Since the beginning my husband came to do all the tests and they were very disorganized that should’ve been the first red flag. The psychologist Dr Lopez kept us waiting more than one hour at the waiting room, when he finally saw us he didn’t took the time with my husband so he said he was going to set up a second part through the phone as telemed. He took forever to set up that appointment and when he did the same day he was late and kept my husband waiting while he was recovering from a procedure at the hospital. My husband got really sick here at the city we live, finally he got transferred to San Antonio to there with the team, I through he was going to be in good hands but no. Please be careful see a red flag was a doctor in there he didn’t even knew where the liver was located. I am not saying all of them were bad but the majority were and the same with nurses. The team never communicated with me at all through phone, I had to kept calling and calling hoping to get a hold of the nurses in order to see how my husband was doing. I was not able to be there with him so he was by himself there and was confused all the time, they took advantaged of him. The x ray tech called me, to give a consent about a procedure he needed and the explanation was not explained in details I had to asked for the risks. I keep calling and calling to the coordinators and everyone and no one had answered me back or returned my calls. They decided to close my husband’s case and they never told me anything or explained to me what happened. I was able to found out about it because one of the donors who wanted to get tested told me about it, they told the donor I already knew about their decision. They lied to me because they never communicated with me at all. From his coordinators Taylor Stoltz, Tamie and Jayme they never helped me at all. I always asked a questions and their answers were “That is not my job, that is the social worker’s job” then I asked if I could get a hold of the social worker and they never even helped me to get the number. Since no one had answered me back that is fine I will go to the news stations and expose all of them. Now, my husband was sent home to die without explanation and he got medication which were giving by assuming diagnosis without doing deep tests to confirm. He is more sick now with those medications and no one seems to return my calls to help me or my husband. Please DO NOT take your loved ones who need a transplant to San Antonio. You have better options near you like Houston and Dallas. One of the psychiatrist just did assumptions without going deep into the root of the problem he just said things like this “my diagnosis is that you have autism because you are very smart.” Well I had worked in the healthcare close to psychiatrics and doctors and this place had won the worse ones. I had high hopes in this hospital but now I am so disappointed and since it looks like I don’t know where to put my complain and they never return my calls. This will probably get deleted but I hope people read it before going to this place. I don’t know how they can sleep at night knowing the bad things they do to patients and family. I remember I asked to talk to a nurse too and she yield at me through the phone to give her a minute, some people were so unprofessional and rude. Some of the healthcare workers and doctors in this hospital lack of empathy and humbleness. I want to say thank you for the ones who really cared and treated my husband good and with respect. I wish there were more good than bad healthcare workers in this place. I am still waiting for a call to explain to me, it is not nice to find out about the results because of one of the donors."
"On 9-14-18 I was diagnosed with stage 4 liver disease fast foward to my bday -2-2-20 I had another HE episode in Austin, and woke up in the ICU there in UTHC SA. I knew I needed a liver transplant but thought I had more time before it got worse; that wasn’t the case. While there my body decided to completely shut down. The doctors and nurses refused to give up on me. And in a rare case “I was literally dying”I was listed and they found a donor within 10 hrs. I received my transplant on 3-6-20 I will NEVER forget the outstanding staff from top to bottom. God bless you and thank you everyone."
"Beautiful caring people Never experimented such compassion toward cancer patients Thank God for them Update: I have my liver transplant The surgeons, doctors, nurses, caretakers, housekeepers, cooks, therapists, technicians, workers, staff, pharmacists, and all of them, are truly angels!! If the Lord Jesus gave the gift of a new live, certainly all of them made sure I will be healed in no time. May the presence and blessing of the Holy God be with you every day. Thanks a lot"
"My mother received a liver transplant in April. Our experience has been stellar. Even when we had an issue with her pre transplant coordinator, the staff at the UHTC was very understanding and prompt to help us resolve our issues and get us a different, more compassionate and understanding, nurse. Her transplant went extremely well and her care while in the ICU and ACU were top notch. We considered going out of state, temporarily moving up north, to the Mayo Clinic through this process because they are known as the nation’s #1 center for transplants. My mom did go there for a second opinion on diagnosis and treatment plan. Everything they said was in line with UHTC, and we decided to stay in Texas. I’m so glad that we did! From the onset of her care, through finding a donor (they were able to coordinate a living donor liver swap {our living donor was matched to another liver patient at UHTC & their living donor was matched to my mom. One of the first, if not the first, transplant centers in the nation to do this.})We’re incredibly lucky to have this center so close to home. Definitely come and see them if a transplant is in your diagnosis. We consider them family and trust them completely!"
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