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Chase Bank
2900 West Grand Parkway North, Katy, Texas, United States
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About the Chase Bank
Chase Bank, located at 2900 West Grand Parkway North in Katy, Texas, is a full-service financial institution offering a range of services including ATM access, banking, and finance solutions. With a team of business professionals specializing in improving cash flow, providing credit solutions, and managing payroll, Chase also offers online and mobile banking services, business credit cards, and payment acceptance solutions tailored for businesses. As a subsidiary of JPMorgan Chase & Co., Chase Bank provides investment products and services through J.P. Morgan Securities LLC and insurance products through Chase Insurance Agency, Inc. Customers can also benefit from the "Chase Private Client" program, which offers exclusive banking and investment services. Remember that all documents related to Chase products are available only in English.
Photos of Chase Bank
2900 W Grand Pkwy N, Katy, TX 77449, United States
Opening hours of Chase Bank
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews of Chase Bank
"Walked in at 1:00pm on Saturday to open up a Business Account and since they close at 2:00pm they refused to assist me and suggested i book an appt next time. Thankfully Bank America was in the same plaza and assisted me promptly even knowing they might take longer than closing time. It shows when companies take care of the customers. Got my account and a credit card."
"When you get in the bank, no one greets you nor tell you what to do. They don’t even say that they have a sign in sheet. No instructions whatsoever. Customer service was terrible. They need to improve both in person and on the phone. It’s just bad!"
"This Branch is not that great when it comes to their ATM. They are always down. The staff is nice. But they really need to get new machines."
"Since we need to put start , which I would put zero customer Service. I had my appointment and prove on amail and message. They were telling me that’s they don’t have on their app. Been waiting 1:00 hour and Manager Jesus F. Olivares whole time ignore me , never get out from his chair to come explain what’s was the issue. Mid time there a few employees was available and talking in Spanish, I feel I was discriminated .After one hour waiting I start talking laud that I don’t get help, they decided to help. This is you call CUSTOMERS SERVICE? CHASE BANK and Cooperate you need to look who you hirring. ITS BIG SHAME. I’m very very Disappointed!"
"Coffee was cold and the customer flow was confusing. Made an appointment to discuss investment opportunities, I will let you know how it goes with a followup review. The coffee was fresh and hot today. Dicussed investment options with Travis, a man with lots of experience and knows what he's talking about. He is a true asset to JP Morgan. I opened a new checking account with Johan, he was extremely helpful and was able to give me all the details I was looking for. I updated my rating front 4 to 5 stars."
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