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Shell Federal Credit Union
23125 Morton Ranch Road, Katy, Texas 77449
About the Shell Federal Credit Union
Shell Federal Credit Union is a financial institution located at 23125 Morton Ranch Road in Katy, Texas, United States. As a credit union, Shell FCU offers a range of financial services including savings accounts, loans, and online banking to its members. With a focus on providing personalized service and competitive rates, Shell FCU is committed to helping its members achieve their financial goals. Visit their branch in Katy or access their services online to experience the benefits of banking with Shell Federal Credit Union.
Photos of Shell Federal Credit Union
23125 Morton Ranch Rd, Katy, TX 77449, United States
Opening hours of Shell Federal Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:30
Sunday:
Closed
Reviews of Shell Federal Credit Union
"Direct deposit issues!!! I wish I could give no stars because they deserve none. Shell Federal will absolutely hold your direct deposit and make you wait until the date on your check to release the funds. This is absurd. What is the point in direct deposit? I’ve never read the reviews until now and I will be ending my relationship with this organization."
"Garbage bank tellers. Not knowledgeable on company policy and terrible customer service representatives that seem to offer an attitude when questioned about your money and will hang up in your face if you respond in kind. Find another branch or different brand because they are terrible"
"I literally have nothing but incredible positive things to say about this business and the staff. Their brief consultations alone gave me the advice I needed to increase my score over 200 points since they first save me from a crisis when I hydroplaned and lost a vehicle. Since then and then on I will confidently say that this is one of those rare companies that actually has your best interest at heart. When you first walk in Miss Bicky will be there with a pretty smile with you not even having to open the doors yourself, and a mad shout out to the tellers Michelle M and Yalissa C who helped me during a lost ID while stuck in a rental car situation, they were very accommodating to the situation. Also final shout out to Jose Oliva who was very thorough in explaining the terms of a loan to where a dumbo like me can understand. I will always use this credit union and demand more locations pop up in Houston and Katy."
"I have been with this bank over 10+ years as a black African-American woman they don’t give us second chances when we fall on hard times. I can say that because I have several African-American friends who have not been given a chance with his bank. And I have a Hispanic friend who have been given endless open opportunities. I have had the people in their collections department speak to me as if I’m trash, very heartless: calculated they will even lock you out of your account where you can’t do anything to your own account like change your password, if you’re behind . I’m ashamed I’ve stayed this long when the majority of my peers have left their establishment because with the best credit they felt racially stereotyped for growth. Disappointing."
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