Wells Fargo Bank

"Worst service at this location for deposit. They were short staffed and the lady who was helping both drive through and inside the bank had a bad attitude. She was acting like she was doing me a favor. She claimed to be a banker and had to call someone else to help me for this deposit."

"I am holding 2 checking accounts, since I came to USA (2017)and stayed loyal to the bank ,during the period, I visited multiple locations without any issues, never thought to open new account on any other bank or to switch to another Institute, Yesterday I went to this location, confronted I situation, which made me think to close my accounts and move somewhere else I asked for a small favor get some Quarter Rolls , but a lady SYNTHIA refused just because I dont have a business account, her attitude was not upto the mark I told her it's my personal but she never acknowledged my request Do I deserve this attitude, my funds has been used by the bank , more than I used them. The bank cannot even consider my little request ."

"Michael is a pleasure to work with, very helpful. Read some of the comments - Banking industry has changed, less staff and the employees are working hard and extra hours to cover shifts. We just got to be patient as clients. Because of covid things are not the same anymore. With all that being said, I still had no issues and was taken care of right away"

"Wednesday, August 24, 2022 @ 10:30am: Bank teller, Iris, had terrible customer service, definitely acts as though she does not care about the customers or maybe she was having a bad day. I ended up having to go to the WF location at Fry Rd. & 99 where José took care of my banking needs with excellent customer service! Thank you José!"

"wish they had zero stars!!!! I have had an account with wells Fargo for about 20 years including a business account. the last week I have been on the phone with several representatives regarding a business account issue. NONE of the reps have any idea how their account or services work. that issue still remains unresolved after approximately 8 hours on the phone. today ANOTHER issue arose and I was on he phone for another hour and in the end i was instructed to go to the bank to resolve the issue. upon walking in the bank i was greeted by a lady who identified herself as the " branch manager". i explain the issue and was told that i would have to make an appointment to discuss this with a banker later in the day. i explained that i did not have time later in the day and need this issue resolved and which time she asked again for the to make an appointment. (NOTE: there was a known banker at the teller line talking to the teller about non business related stuff and NO ONE in the bank) at this point I told here that i was going to the teller line and closing all accounts and getting MY MONEY out of their bank. she looked at me and stated " you have to make an appointment to do that" . Terrible customer service and i plan on letting everyone know that i deal with!!!! sad part is this location was an awesome location . I know wall the employees and was treated like a king! AS soon as wells fargo will let me have access to MY MONEY i am closing my accounts!"