Brazos Valley Schools Credit Union

"Brianna Sherman was absolutely AMAZING. She was extremely responsive, answered all of my questions and assisted me quickly. I didn't have to ever wait for a response back - she is on top of it! Would highly recommend her and will always use her in the future!"

"The Branch Manager Stacy King and her staff (Jasmine, Lara, Brianna and Bree) are very helpful and super nice. I came to this location with a co-worker to use their coin counting machine for a large amount of coins. Not only did Ms. King start helping me unroll coins, but almost all of her staff helped in some way while we were there; either replacing full bags in the machine, or unjamming the machine. I will definitely be moving my personal accounts here!"

"Brianna Sherman handled my Express loan with courtesy and professionalism. She was polite and made me feel appreciated as a customer. I have been with BVSCU for many years, primarily because of their incredible customer service. I am so proud of them and I want to thank Brianna Sherman for all of her kindness shown towards me."

"Seriously Love the entire crew at this location! Everyone is always so helpful and cheerful! You can’t help but to leave with a smile. From the kind greeting, to the beautiful decor, to the efficient transactions.. you can really tell Mrs. Stacy and Mrs. Lara pour into their staff and it shows."

"From the moment we set foot into the branch, we were warmly welcomed by the bank staff. We came in for assistance depositing checks for an estate account. We previously tried doing this at Chase but received nothing but frustration when dealing with their customer service. Every time we would submit a form they would tell us we needed something else, we needed to wait for their legal team to review, someone would call us back, we needed to get a lawyer to open the account, etc. It was a complete night and day difference when going to Brazos. Bree M. assisted us and truly went above and beyond. She walked us through every step of opening an estate account, what forms we needed - including showing us exactly where to find them online. If she didn’t have the answer, she went and asked her manager to make sure we left with all of the knowledge we needed. I greatly appreciate the commitment to customer service and Brazos will always have my business!"