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UPS Customer Center
8 Lou Stroup Drive, Uvalde, Texas, United States
About the UPS Customer Center
The UPS Customer Center located at 8 Lou Stroup Drive in Uvalde, Texas, United States is a convenient hub for all your shipping and delivery needs. Whether you need to drop off a package, pick up a shipment, or inquire about UPS services, our friendly and knowledgeable staff are here to assist you. With efficient operations and top-notch customer service, the UPS Customer Center is your go-to destination for all things shipping-related in the Uvalde area.
Photos of UPS Customer Center
8 Lou Stroup Dr, Uvalde, TX 78801, United States
Opening hours of UPS Customer Center
Monday:
17:00 - 19:00
Tuesday:
17:00 - 19:00
Wednesday:
17:00 - 19:00
Thursday:
17:00 - 19:00
Friday:
17:00 - 19:00
Saturday:
Closed
Sunday:
Closed
Reviews of UPS Customer Center
"My VERY expensive package was misdelivered to the wrong address in my neighborhood. Thankfully, they brought it back to me, or that would have been the end of it and a big loss. I tried to call customer service to let them know so they can improve their service, but all you get is an automated response - no live operators at all, no way to talk to anybody. Terrible customer service."
"I read all these reviews and thought to myself, there is no way they are this bad. UPS has to hold them to some sort of standard just in using the name. They went above and beyond making everyone’s negative posts a reality. Why have an expected delivery date at all? You should just say (Delivery Date Probable, but not guaranteed) Maybe change the company direction to meteorology. They’re always wrong also. Does UPS stand for Utterly Painful Service? If so y’all nailed it! Sincerely, Still Waiting."
"Ups can never find my house but I can get shipments from fed ex and they never have a problem with finding my location. All this week I have had fed ex ship my package. Ups has since july 22 that they can't find my house. A next day delivery has turned to a whole week delivery. When I called they want me drive 40 minutes so I can go get my package from a ups office."
"HORRIBLE!!! of course these reviews and complaints never make a difference. Normal delivery driver delivers packages no matter if we are in town or out at our ranch but heaven help us if he goes on vacation/sick leave. the temp drivers never wanna drive out to our ranch so they don't deliver packages for 3 or 4 days until they have another package to deliver out our way. customer service says this office would call but they never do. they also "loose" packages all the time and amazon is so wonderful they always refund or replace anything they loose. worst mailing service ever!!!!!!"
"THIS MUST BE THE WORST UPS STORE KNOWN TO MAN! I've had problems with them for years, and even after numerous complaints to the corporation, nothing changes. For about 2 years they refused to deliver to our house, instead leaving our packages at various businesses around town. We would then have to drive the almost 30 miles (one way) into town to pick up what they were too lazy to deliver. Finally these businesses began refusing the packages, so they had no choice but to drive out here. Then last fall a temp driver supposedly "attempted delivery" almost 20 times, each time blatantly lying and saying we were a nonexistent address. Even after numerous phone calls with hours wasted on the phone, & giving explicit directions. The package was a MONTH late, causing me to have to do without it on a business trip Yesterday they claimed to have delivered a package to my front door, which was yet again, another lie. There were 3 of us here waiting all day with no package delivered. After over 2 hours on the phone, all I can gather is that it was delivered to the wrong address, but they don't know where. REALLY? ENOUGH ALREADY! If you don't want to do your job, I'm quite sure that there are plenty of people that would LOVE to work for UPS. Maybe they would have some integrity, unlike most of you that work at this location. Including the manager, who is not a man of his word. In ALL of these instances he has not kept his promise to call us. Not once. There's only one driver I've met that does the job he's paid to do, & when he's gone, all bets are off."
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