About the PetSmart Grooming
PetSmart Grooming in Austin, Texas is a premier pet grooming service that caters to all breeds and sizes of dogs and cats. Our experienced groomers provide top-notch grooming services including baths, haircuts, nail trims, and more in a clean and safe environment. We prioritize the health and well-being of your furry friends, using high-quality products and gentle techniques to ensure a stress-free grooming experience. Trust PetSmart Grooming to keep your pet looking and feeling their best.
Photos of PetSmart Grooming
11150 Research Blvd Svrd SB, #100, Austin, TX 78759, United States
Opening hours of PetSmart Grooming
Monday:
07:00 - 21:00
Tuesday:
07:00 - 21:00
Wednesday:
07:00 - 21:00
Thursday:
07:00 - 21:00
Friday:
07:00 - 21:00
Saturday:
07:00 - 21:00
Sunday:
08:00 - 18:00
Reviews of PetSmart Grooming
"The lady cashier was friendly and helped us out"
"Added a photo of my dog for reference. I had my dog listed as a miniature schnauzer and purchased a bath and brush which is supposed to be $23 plus tax and add-ons. When I go to the register to pay they informed me it’ll be $60 plus tax. I went back to the groomer, whose name was Sydney to ask why the price had increased over $40 and she said because my dog was not miniature schnauzer but a giant schnauzer. I could understand her saying my dog was a standard sized schnauzer. But a giant? My dog is roughly 25 pounds not only that when I check my dog to see how they did her paw pads didn’t look trimmed. They did not do the sanitary trim that they are supposed to do. I can’t tell if they clean her ears. And they cut her nails almost to the skin. I would never take my dog back here again, it is not Petsmart. It is this location and the employees at this location. Oh, and when I went to tell her that my dog was indeed not a giant schnauzer, she said the best she could do was take off $5. Pathetic and unprofessional, i will never return."
"super bad service, they cut my french bulldog's nails too much and now they bleed too much"
"The employees of this store were extremely helpful. I am setting up a new fish tank. They have been great at answering any questions I've had. But what really sent me to adding a review...I got one of the Top Fun bubble/light changing tanks. The bubble/light wand broke before I had even added water. I called the 1-888 number. The lady that I spoke with had absolutely no clue what I needed. I provided the SKU#, description, everything. Her best response was to call the store. I did and spoke to Joseph, who was in charge that day. He asked me to come back and we'd get it fixed. I got there around 45 minutes later. He interrupted his lunch break to get me exactly what I needed and I was in and out in less than 15 minutes. Amazingly helpful. I will always go back for that kind of service"
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