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Dirty Dog Grooming + Self-Serve Dogwash + Daycare + Boarding
3016 Guadalupe Street, Austin, Texas, United States
About the Dirty Dog Grooming + Self-Serve Dogwash + Daycare + Boarding
Dirty Dog Grooming Self-Serve Dogwash Daycare Boarding is a one-stop shop for all your furry friend's needs located at 3016 Guadalupe Street in Austin, Texas. As a home goods store, we offer professional grooming services, self-serve dog washing stations, daycare facilities, and boarding options for your beloved pets. Our passionate team has been serving the Austin community since 2004, ensuring that your dogs receive top-notch care and attention. Visit Dirty Dog today to keep your four-legged companions happy and healthy!
Photos of Dirty Dog Grooming + Self-Serve Dogwash + Daycare + Boarding
3016 Guadalupe St, Austin, TX 78705, United States
Opening hours of Dirty Dog Grooming + Self-Serve Dogwash + Daycare + Boarding
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
10:00 - 18:00
Reviews of Dirty Dog Grooming + Self-Serve Dogwash + Daycare + Boarding
"Nice people, and a facility that works and doesn't stink. All one needs for self washing. Their groomers did a very impressive job on two Australian shepherds."
"I am very displeased with this service. I have a furry dog who needed her undercoat brushed out. It wasn't a small task and that's why I brought her to professionals. She was returned to me with very little difference than when I dropped her off. There was no communication to me as to any difficulties or discomfort she might have had as an explanation to why the job was incomplete. After mentioning my displeasure, the person at the front desk, who seemingly had no real insight into this specific grooming outcome, replied to me with a standard reply of "we can't get everything, you need to brush her regularly at home". I do, and I do a better job than this even when not purposed to brushing out the undercoat. I can run my hand through her coat and easily lift up small mats that could have comfortably been removed during the brushing/grooming process. I suspect they will only spend a specific amount of time brushing regardless of the thoroughness--also not communicated to me and a problem will large long-haired breeds. It cost over $100 for this and I am extremely displeased. I do not recommend this service. Update: Jasmine from Dirty Dog reached out to me to communicate that my experience is not a common experience and asked if they could have an opportunity to demonstrate greater attention to my pet. I returned several months later and was pleased with the final grooming. It took a couple tries (as a large dog would require), but it seemed my pet enjoyed being properly brushed in the Austin summer weather. I'll be returning again next time. I'm increasing from a one star to a four star."
"I will never take my dog back to this specific location. I had my dog groomed this past Friday (10/7/22) and after getting him home found nicks and razor burn all over his private and even his face. He can barely walk or stand up, let alone go outside. I called the shop on Saturday (10/8/22) and talked to the groomer who acted like it was normal for these types of injuries to be a result of grooming, yet I never had these issues at the South Lamar location once. My dog will probably never trust another groomer as a result and this experience has ruined grooming for him altogether. If the groomer didn't know what they were doing they should have stopped and if my dog wasn't cooperating they should have also stopped and called me, but neither of those concerns were brought up on the phone I had with the groomer on Saturday (10/8/22). Absolutely horrible experience and will never come back or refer anyone to this business as a whole as a result. Even with the good grooming experiences I've had in the past with the South Lamar locations, it was still a horrible experience in terms of customer service. The layout of the grooming locations are awful, they are always understaffed and it takes forever for anyone to come to the front to receive your dog, and the groomers are hidden in the back in what appears to be a low quality property. These are now allred flags I should have avoided but since the prior services were never this monumentally bad I overlooked them, but I would rather future costumers didn't have the same experience if possible."
"I’ve used Dirty Dog at this location three times now and have been consistently impressed with the quality of service they provide! Having a dog with long hair can be nerve wrecking when it comes to new groomers but Dirty Dog has always done well. The grooming appointment took ~6 hours between drop off and pick up and was well worth the wait. I am very pleased and thankful for the service and their wonderful groomers. My pup always comes out in a positive and happy mood so I trust that they treat him well."
"They said my Dog had a grooming but I don't notice any difference from before she got dropped off - seems like they forgot to clean her or accidentally cleaned some other dog and forgot about my dog?!. Ears and back of body was clearly not paid attention to (there is plenty of matted hair), I don't smell any shampoo that was used. Also, dog was clearly not brushed. Picture is of hair in brush after TWO strokes! My dog is a Labradoodle with minimal shedding."
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