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Tomlinson's Feed
5716 Burnet Road, Austin, Texas, United States
About the Tomlinson's Feed
Tomlinson's Feed is a premier pet store located at 5716 Burnet Road in Austin, Texas. With a wide range of high-quality products for all types of pets, including dogs, cats, birds, and small animals, Tomlinson's Feed is a one-stop shop for all your pet care needs. From premium pet food and treats to toys, grooming supplies, and accessories, you'll find everything you need to keep your furry friends happy and healthy. The knowledgeable staff at Tomlinson's Feed is dedicated to providing excellent customer service and expert advice to help you make the best choices for your beloved pets. Visit Tomlinson's Feed today for a shopping experience that is sure to delight both you and your pets.
Photos of Tomlinson's Feed
5716 Burnet Rd, Austin, TX 78756, United States
Opening hours of Tomlinson's Feed
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 18:00
Reviews of Tomlinson's Feed
"I was treated very rudely by an employee at this location, when I felt I had just made an honest mistake, not knowing their specific procedures. Sorry for the novel, but I also just want to explain my experience since the employees definitely did not try to take my perspective, and I hope they will do better in the future with other customers (I don’t think I’ll personally be back, which is sad since otherwise it’s a great store). I came in with my dog to try the bathing station for the first time. Someone at the counter greeted me as I came in, and I wandered for a minute until I found the two small bathing rooms. There was someone in one of the rooms, and the tablet by that door was red and said “occupied,” while one tablet was green and said “available.” I pressed “start,” thinking it would prompt some kind of check-in/payment page, but it immediately began counting down from 15 minutes. I kind of panicked, thinking my time was already running out, and I wasn’t familiar with the set up. I went on in and began bathing my dog, planning to follow up at the counter when I finished. When I had her in the tub, all wet and soapy, an employee opened the door and addressed me with a really strong and frustrated tone. Something like, “You can’t be in here. Someone has a reservation, and now I have to clean this room again.” I was caught off guard and started to apologize and explain, but she closed the door. I immediately began rinsing my dog and grabbed a towel to start drying her off. The woman then knocked on the window, looking annoyed. She opened the door again, saying something like, “Ma’am we really need you out of the room. You clearly didn’t even check in at the front.” She had the door open, and my dog went out, still partially wet. She looked at me like she was annoyed that my dog left the room without me. I tried again to explain the miscommunication, that I didn’t realize the room was taken since there was no indication, and I had gone on in when the timer started. She was clearly frazzled and talked over me in a loud voice, which was embarrassing as there were plenty of people around. She waved me over to the counter saying that that person would ring me up. When I responded surprised like, “Wait, I didn’t really get to finish..” she says sarcastically, “Oh, now she wants it for free.” I said something like, “It’s just that I was in there for like five minutes,” and she responded, “Um I think it was more than 5 minutes but…” (Okay maybe it was like 8. Thanks for the correction). I turned to the woman at the counter, explaining that I wasn’t trying to get off free, but I had clearly not finished the session as I had been rushejd out with a wet dog. This woman was calmer, but she made it sound like they were doing me a favor by not charging me. I left on the verge of tears, feeling caught of guard and misunderstood, like I had been treated like someone with malicious intent. It is obviously totally fair that they have a protocol (reserving a room online), but I just did not know that as a first time user, and I made what I thought were reasonable assumptions based in the information posted."
"It is one of the best pet food stores in Austin. Great member discounts, and it partners with local shelters for cat adoptions."
"I've shopped @ Tomlinson's for close to 30yrs for all my cats' needs & I've always been satisfied...I love supporting a local, small business as well so I always check there first when I need to purchase supplies. And thanks for all you do for the animal rescue groups!"
"Our 4-legged kid's favorite store is Tomlinson's. They carry a great variety of treats, snacks, bones, chews, and other cool products just for canines and felines that the other big pet stores don't have. Their prices are also very competitive and even lower on many similar items. The people that work here seem to genuinely love animals and their job. I spent several minutes one day showing two employees pictures of our "kids" at their request. How could I refuse?"
"Tomlinson’s is great! Only Austin could have grown this incredible a dog & cat food pet supply store of this caliber! Not every person in the city has four pet mouths to feed, but I am delighted my critters can benefit from access to Tomlinson’s. Austin is arguably the most dog and cat friendly city in the Country and even with that in mind Tomlinson’s is better then I thought possible for an independent pet food supply. Amazing staff, enthusiasm, top brands, knowledge, and advocacy for pets, animals, and the people that love them are just some of the reasons I love this store!"
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