PetSmart

"Fantastic and super well kept store! The staff is welcoming and helpful when needed. The store is pretty self serviceable if they are too swamped however. They do great deals on clearance so keep an eye out on tags"

"Extremely pleased with the boarding process at the Pet Hotel! Was able to book last minute after my sitter fell through and even received a discount for being a first time boarder. Pup came home happy and did not show any signs of stress or anxiety. Staff was extremely kind and welcoming and made what could have been a stressful situation harmonious for me and my pup. Will gladly board my pup at the PetSmart Pet Hotel again in the future! Thank you!"

"I’m absolutely appalled by my dog’s bath and brush grooming experience with Linda V on 9/23/23. First, nobody called or texted after he was there for a few hours to let me know he was ready. I finally called and they said he’s ready. I prepaid online and headed out. When I got there, there was no report card for him. The employee that looked said to another that Linda was the groomer and seemed to knowingly understand why but didn’t say anything. When I saw my black lab I noticed his fur was very flat. When he gets bathed his fur gets wavy and has more volume. He was also bone dry which never is the case after a bath. When I got in my car I sniffed his head. It didn’t smell like anything. Neither wet dog nor clean dog. I sniffed his back and that smelled fragrant. By the time I got home I was sure he wasn’t actually bathed. I fully believe he was just sprayed with some doggy cologne and sent on his way. I can’t believe the employees had the audacity to do this. I understand things happen but they should have been honest with me. I didn’t say anything at the time or even call but I just got my dog from his doggy daycare today and they bathed him. His fur is shiny, wavy, and damp. Clearly he had a bath. It just confirms that I was charged for a bath that didn’t happen at PetSmart and my time was wasted as well. I’m a teacher and can’t afford to be giving major corporations money for services not rendered. I won’t be back."

"My groomer Madeline Ava was amazing she was extremely professional and enthusiastic about grooming my baby. My baby suffers from anxiety when getting groomed and she made sure Maelou enjoyed her experience! Pet Smart is very lucky to have her and I hope she compensated well for how awesome she is!"