PetSmart,

1335 East Whitestone Boulevard, Cedar Park, TX 78613

"We brought my Mini Schnauzer in to be groomed and the staff seemed ridiculously under trained. Understanding that kindness to animals in a new environment helps them be calm wasn't on their curriculum. Handling our 10 pound senior dog was too much of an undertaking for them. I highly advise anyone to avoid this chop shop."

"We have been to this location multiple times and we always have a good experience. The shelves are always fully stocked and they have great choices for everything. The staff working when we are there are always friendly and helpful. The store is always clean as well. We continue to shop here."

"Went in and bought a beautiful budgie. Their birds are healthy, cared for, and actually on sale right now. They made sure we had his cage set up at home before we could adopt him. PetSmart is hands down leaps and bounds ahead of Petco when it comes to customer service and quality. Thank you!"

"2 stars (not 1) just cuz the situation ended, I’m over it, and we parted ways. And plus my experience previous to this was a good one. This recent experience… wasn’t. The Pets Hotel at this specific location is not able to handle BIG dogs. At least the new employees aren’t. I’ve taken my dog here in the past for 3 whole days. No problem at all. The young lady (former employee) upfront LOVED big dogs and knew how to handle them. The current employees don’t. I have a 129lb Male Rottweiler who is still intact. They said they’re able to handle big dogs but they’re lying. My dog is big and extremely strong - aka a well taken care of, athletic, raw fed, 129lb Male Rottweiler who is still intact. He has NEVER bitten any person or any dog EVER. And they kept saying “He’s growling at us and he’s acting like he’s going to bite”. I informed them… he WILL NOT bite. If he was going to bite… he would’ve already done it. Trust me. Rottweilers growl. It’s called the ‘Rottie Rumble’. Each breed is different. These people aren’t honest and aren’t able to handle large powerful breeds. If you care about your dog, board em somewhere else. Waste of time."

"Great selection, fully stocked, clean. Associates are attentive to customers and customer's needs. Lady associate in live fish department was knowledgeable and helpful! Found what I needed quickly and was in and out and satisfied with my purchases for my pets!!"