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Frost Bank
3000 South Hulen Street, Fort Worth, Texas, United States
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About the Frost Bank
Frost Bank is a well-established financial institution located at 3000 South Hulen Street in Fort Worth, Texas. As a full-service bank, Frost Bank offers a wide range of financial services, including personal and business banking, investment services, and insurance products. With a strong reputation for excellent customer service and a commitment to community involvement, Frost Bank is a trusted partner for all your financial needs. Whether you need to access cash at their convenient ATM locations or speak with a financial advisor about your long-term goals, Frost Bank is here to help you achieve your financial dreams.
Photos of Frost Bank
3000 S Hulen St Suite 182, Fort Worth, TX 76109, United States
Opening hours of Frost Bank
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews of Frost Bank
"Frost bank has been so good to me. Their customer service is always excellent and they genuinely care for their customers. I always deal with Theresa and if she is busy, I’ll wait. By far Theresa is one of the nicest people to deal with. Highly recommend."
"Was transferring money, but Frost incorrectly thought the incoming check was fraudulent, so they rejected it, but allowed the outgoing check to clear. So now they have frozen my assets because of the negative balance due to THEM REJECTING the incoming money. Internal communication is a disaster and they won’t communicate to me either. Take your banking elsewhere."
"Customer service from 4/4/2022 was horrible, rude, narcissistic; and very sarcastic. But the energy and vibe of Marisol cleared everything up. To see the smiling faces of all of her customers made me regret not going to her in the first place. Everyone’s else customers were upset."
"The worst customer service I have ever received. I brought bonds in, to deposit into my account. The gentleman helping me was new and asked his manager for help. Not once did she ever look at me or come over to us. She would answer his questions very vaguely, causing him to have to ask more follow up questions. They were speaking in very hushed voices. She was not helping her employee, to help me. Neither of them were keeping me informed on the bond process, I don’t think she knew how to handle the bonds either. They were talking to each other as if I wasn’t there, when I finally asked them to communicate with me and explain what was going on. I didn’t trust what the manager was doing. After 50 minutes, I took my bonds and left. Extremely rude and will not return to this location ever. Also, the manager wasn’t wearing a mask, while everyone else in the building was."
"Awesome service and very friendly employees. I always feel welcome when I walk in the doors, and get the highest service. I love that they get involved with the community and are a part of Colonial golf tournament each year. Great service!"
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