First Convenience Bank

"Amanda Ballesteros deserves to be District Employee of the month. She handled my issues patiently and professionally with a smile and a great attitude. Thanks Amanda"

"Use to be a great bank with great people. Been with them for 10 years for them to tell me they can't cash my check that they have cashed before. They cashed a check from this person awhile ago. So even with proof that we have used this person before they said they can not do anything with the check but put it on a 5 day hold!! 5 DAYS!! I worked 5 days just to get it!! I have a bank so you can deposit my money and get some cash but I show up and get told I can't help you. I am very disappointed in the staff. Do better!"

"Jessie went above and beyond to helpe get my account, app, and alerts set up in minutes. I spent 4 years without alerts, but now thanks to Jessie, my app works, I can see my balances without logging in, I know when someone makes a charge, and I can feel comfortable knowing I'm not missing any fraudulent charges. Thanks Jessie!"

"My review is strictly on the manager David. Has nothing to do with first convenience Bank. David is a customer service superstar! I always enjoy just waiting in line and watching him interact with people. I’ve been banking with this particular bank for almost 10 years and he is the best that they’ve ever had!"

"Wow, im shocked at others reviews cause i been banking here for over a year. Yes long lines if you're going during peak times which is expected. But i always go before "rush hour" and im always in and out quickly! Great fun staff that greet you by name and always smiling. Love the more personal experience where you feel you matter. You can tell customer service is their #1. Never once had an issue.. Though my account is always been in the positive too."