Prosperity Bank,

608 Boyd Road, Azle, TX 76020

"My family and I use Prosperity Bank for several business accounts and personal accounts. The staff goes above and beyond to help with any questions or concerns about our account. They always greet us as soon as we walk in the door."

"I have banked here a good while and have always been treated wonderful. The customer service is impeccable! Tiffany, Branson, Ashley, & Kim always put a smile on my face as well as take care of all my banking needs. I recommend this Prosperity bank."

"Love this bank and everyone who works there. It’s a great feeling to call in when you need help and they know exactly who you are!"

"It's pretty sad in this day and age. Where you cannot even ask for change at the bank without that account. I guarantee you. I will never open that account with this location. Just had backsurgery asked for some 5. They said no account, no change. They will never get any of my accounts even though I live in the area now I'll drive to fort worth before I'll deal with these people."

"1.Finally just got Zelle after 2/3yrs of being with them. 2.Soooo slow!!! 3. Any kind of transfer is slow. Drive through is soooo slow. Only used drive through twice; once I was the only 1 there and I sat there for 4 minutes without a “hello or be right with you” I ended up going inside just to see the teller girls just talking and laughing. I know 4 min doesn’t seem long but when you’re sitting there with nothing to do it feels like forever. 2nd time I drove up; there was 1 person who was still trying to fill out a slip and was asking questions about a slip on what to write on it. Here I am with pre-filled withdraw slip and I.d. Ready to go, sent the info w/out hesitation and I had to wait 30 MINUTES for my stuff(couple k) meanwhile the other person who wasn’t ready had LEFT Before me(who was being helped by another teller)!! To top it off I said I wanted the withdraw from the SAVINGS and they used my checking instead!! Lol this place is a joke! Only reason I have kept them for 3 yrs(moved 2 Azle) is because I never had to withdraw money and thought if I ever needed cash it was better than driving the distance to my other bank. I am leaving this bank and if I ever need cash I’ll make the drive or go to an ATM and pay the Fee even if it takes me 2 days to withdraw the amount. I will not sit there that long ever again!!!"