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LifeStance Therapists & Psychiatrists Austin
1515 South Capital of Texas Highway, Austin, Texas 78746
About the LifeStance Therapists & Psychiatrists Austin
LifeStance Therapists & Psychiatrists Austin is a premier mental health institution located in Austin, Texas. Our team of highly qualified therapists and psychiatrists are dedicated to providing top-notch care and support to our patients. Whether you are seeking therapy for personal growth or struggling with a mental health condition, our experts are here to help. Located at 1515 South Capital of Texas Highway, our facility offers a welcoming and comfortable environment for all individuals seeking mental health services. Trust LifeStance Therapists & Psychiatrists Austin to provide you with the compassionate and effective care you deserve.
Photos of LifeStance Therapists & Psychiatrists Austin
1515 S Capital of Texas Hwy Suite 300 &310, Austin, TX 78746, United States
Opening hours of LifeStance Therapists & Psychiatrists Austin
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of LifeStance Therapists & Psychiatrists Austin
"Editing my review to 3 stars as I’ve spent 2 hours on hold and left multiple messages since last week trying to reschedule an appointment and never received a call back despite the promise on the hold line that you’ll receive a call back within 48 hours. It’s like no one actually works in the office. I’ve had an overwhelmingly positive experience with this practice so far. Dr. Win has been excellent to work with and I’ve spent years trying to find a doctor who will listen to my concerns and get me a formal diagnosis and treatment for my adhd. My only critique is the billing office - Shay(?) in billing raised her voice at me and my insurance representative and kept repeating the same thing over and over when we called regarding a question on a bill instead of addressing the question. She doesn’t seem like the type of person who should be working in a customer facing role."
"HORRIBLE, waited WEEKS to get seen through a Teledoc appointment because that’s all that had available just to be cancelled on 30 mins into my appointment the provider did not show up because she was “ill” (Danielle Rotts) I’m self pay so I’m sure they are going to try to charge me the $425 . However I tried to reschedule just to be told that the soonest they had was the 20th!!! 2 more weeks out after I just waited 2 weeks!!! Do NOT waste your time trying to be seen here . The intake department is extremely unprofessional as well"
"Would not suggest them whatsoever. I had an appointment scheduled for a month. I had missed my first appointment (personal reasons) and I emailed them next day to let them know why I missed. They counted me as a no show and when I called again to re-schedule they told me my doctor might not want to see me at ALL because I was no show. I am a veteran with Diagnosed PTSD, Chronic Depression, and Anxiety. I choose civilian doctors because they are more proficient in practice than VA doctors. You would think AT LEAST as a veteran who has been admitted for mental issues and has diagnosed mental issues I would get an appointment no issue and be able to complete that appointment in a timely manor. What a disgrace on our medical system. Lets charge the veteran, tell him he is not allowed to come back and see his preferred provider, and then schedule another appointment a month later..."
"I do not recommend this place. They absolutely do not care about the mental health of patients. I had an appointment scheduled a month in advanced and called to see if I could be see earlier. They ended up cancelling my appointment without telling me because I didn’t have a credit card on file. Today was the day of the appointment and I called to see what is needed for the appointment and they told me it was cancelled. All they could do was offer me another appointment weeks from now. I cried and pleaded for help and they said there was nothing they could do and for me to reach out to my PCP. I called asking for help and received the complete opposite. I would hate for someone else to experience this. It is absolutely heartbreaking and discouraging to finally reach out for help and getting this kind of treatment from a place that IS supposed to help."
"They’re a really great and helpful team of people. With everything being online, it makes it easy for me to navigate through all that I need for my psychiatrist visits - payment is done online, they are able to contact me through email or phone number no matter where I am, they consistently remind me of any upcoming appointments. It’s helpful especially if you are constantly on the go."
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