Gorilla Dog Beds,

7011 Lozier St, Houston, TX 77021, United States

"Their products are good, however, they would not refund me a return. I sent them 3 email regarding a refund for an exchange of $355. All I got was radio silence! I'm also reporting this to the BBB and spreading the word through Social Media. Since I can't add a response to the "owner's response," I will add it here... this is a copy of the Second email sent! Not only have I emailed the company several times, but I also called the company and spoke to a young lady that assured me that my refund was being processed and even said was emailing me a confirmation number... it was never received! --- Hello, This is the second time I have written to you requesting a refund for a purchase I made in Sept 06, 2023. I had mistakenly purchased a dog bed that was too large for the amount of $355.75, which I returned. I never got a refund. I then purchased the correct size bed for the price of $254.30 which I kept. Later I purchased an additional smaller bed for $150.30 which I also kept. I have attached a snipped of the charges to my credit card. Please process my refund. ---"

"I have purchased so many dog beds over the years that I ultimately had to throw out because they were flimsy material that easily became damaged and worn out. I bought two of these for my dogs and they are hands down the best beds I have ever owned. They are durable, well made, nice to look at, and my dogs love them. I also appreciate that they are made in the USA!"

"I purchased this pad about a month ago and it is absolutely the best pad I have bought. I have a 10 month old shepherd who has destroyed everything I gave put in his crate. He dug at his new pad a couple of times and then gave up. So far so good. He doesn’t even try to chew it anymore. The fit is perfect, materials and craftsmanship are top notch."

"Was concerned that my 95lb ten month old German Shepard would chew the bed in his crate so I bought the extra large chew proof orthopedic bed. The quality was superb and it fit perfectly in his extra large kong crate. To my surprise, he loved it and not once had attempted to chew it. You can tell he is extremely comfortable for the limited time while we are out of the house and he is in his crate. Thank you for this outstanding product. We are truly pleased as it has surpassed our expectations."

"Lives up to the name. Dimensions fit perfectly to crate. Our GSDs were constantly tearing up their beds every six months. After nearly a month not a single sign of fatigue or wear. The price will pay for itself. Highly recommend. This is our second purchase from Gorilla Dog Beds, and the first one is still going strong after a year."