Security First Federal Credit Union 1409 East Griffin Parkway, Mission, TX 78572

"Low staff. Came in because I received a letter my savings account was dormant? Because I had not done anything in 1 year? Right, sounds like a way to keep money. I have had a account here for over 25 years. And never received such letter. Now I am here waiting to talk to someone for no reason because they want to steal. Been here 30 min. For no reason."

"Extremely slow service. And always having problems depositing to different accounts."

"Just came to your branch Mission tx Im insulted how your staff has disrespected the American flag its torn. That tells me your managements is not proud of the flag. I ask to take it down IT 20 MINUTES NO ONE TOOK IT DOWN."

"Recently opened up an account with these folks hoping for a more personalized customer service experience since this is what they claim they provide. To my unpleasant surprise they are much worse than the big branch banks. If you ever want to call customer service you are out of luck because they don’t know what customer service is. They act like they are doing you a favor. I specifically asked when opening my account for a checks since I use a few every month. I payed for the checks and was told I would receive them in 5 days. It’s been three weeks and I have not received any checks but have been charged for them on 2 other separate times on my account. I’ve tried calling several times to resolve this and no luck. Hopefully you don’t speak Arat or Arah whatever his name is. He is super rude, will leave you on dead silence for ages and then hang up. I will be closing my accounts ASAP! If your are thinking of opening up an account here. Do yourself a favor and avoid the inconveniences, unpleasant conversations, many frustrating moments, and countless hrs on hold and just don’t."