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PetSmart
2610 Eldridge Parkway, Houston, Texas, United States
About the PetSmart
PetSmart is a leading pet retail store located at 2610 Eldridge Parkway in Houston, Texas. As a one-stop shop for all your pet needs, PetSmart offers a wide range of products and services for dogs, cats, birds, fish, reptiles, and small pets. From pet food and toys to grooming and training services, PetSmart is dedicated to providing pet owners with everything they need to keep their furry friends happy and healthy. With knowledgeable staff and a welcoming atmosphere, PetSmart is the perfect destination for pet lovers in the Houston area.
Photos of PetSmart
2610 Eldridge Pkwy, Houston, TX 77082, United States
Opening hours of PetSmart
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 19:00
Reviews of PetSmart
"Me and my sister just left this store utterly disrespected, discriminated and disgusted with the way Emma or Emily and Megan handled our experience. We were there to shop for another persons order where it was necessary we get every item on the list. We were having a hard time looking through the aisles and approached Megan to help us. She was not busy nor did she do anything helpful. If whatever manger is watching the cameras on March 5th @6:20-6:35pm. You can watch Megan not assist us. Her first response was “did you look?” We told Megan that we looked in every place but have never been in this store. Without looking it up, telling us what aisle it could be in ORRRR walking us there herself… She called someone on her ear piece and told the flavor of dog food, not the brand, size or any other helpful information. The employee on the other side of the ear piece says to her that they are all out. How do they know it’s all out? Megan said that Emma or Emily said if it’s not on the shelf we don’t have it. AGAIN, not being helped AT ALL! We had to ask Megan to ask the woman on the other side to assist us and take us to the location. While we were waiting Megan walked away from us and whispered something to the other woman about us in her ear piece. RUDE RUDE RUDE! When Emma orrrr Emily approached us she was also extremely rude and dismissive. If you watch the cameras she sped walked away from us and took us on an aisle we hadn’t been on and pointed out an ARRAY OF THE FULLY STOCKED DOG FOOD WE WERE LOOKING FOR!!!!!!!!! She lied saying it was not in stock on purpose. I just want to say how DISRESPECTFUL, RACIST AND UNPROFESSIONAL these women were! They didn’t do their job at all without us having to ask several times. What they don’t know is that they were dealing with two educated and very COMPETENT women. We did not at all appreciate the service, the rudeness, dismissive behavior, the lying, or the lack of customer service we experienced and will be escalating this to corporate. They were willing to let us walk out of the store without helping us fulfill our order."
"Joy, Joy, Joy! She is the Dog Whisperer, the Sigmund Freud to pups, a doggie beahvioral analyst! She is a consummate professional and expert in the field of dog training and animal behavior and she is exeptional with people too! She helped us continue the training she started to train our pet at home. She was an absolute Joy!"
"Another great PetsMart location. Well stocked, easy to navigate, handicap accessible, friendly staff and overall a great experience. Ample parking with handicap parking out front. On site Vet and doggie daycare along with grooming services. Nice experience on our first visit and looking forward to coming again."
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