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Shield-Bearer Counseling Centers
12337 Jones Road, Houston, Texas 77070
About the Shield-Bearer Counseling Centers
Shield-Bearer Counseling Centers is a renowned health institution located at 12337 Jones Road in Houston, Texas, United States. They offer a wide range of counseling services to individuals, couples, and families in need of support and guidance. With a team of experienced and compassionate counselors, Shield-Bearer provides a safe and welcoming environment for clients to explore their emotions, thoughts, and behaviors. Whether you are dealing with relationship issues, depression, anxiety, or other mental health concerns, Shield-Bearer Counseling Centers is committed to helping you find healing and hope.
Photos of Shield-Bearer Counseling Centers
12337 Jones Rd #114, Houston, TX 77070, United States
Opening hours of Shield-Bearer Counseling Centers
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Shield-Bearer Counseling Centers
"I went to counseling here for 18 months. My counselors were both student interns. I can honestly say I enjoyed my service here. They were super nice and assuring. They really listen to you, validate you, and keep you accountable. Therapy helped me resolve a lot of my worries and make me realize what traumas have been holding me back in my life. I grew a lot. If this is your first time seeking therapy, I would absolutely recommend starting here. It will make a difference."
"Billing and client service. That’s what it comes down to. My counselor said that they would take responsibility for a few of my sessions because of a mistake they made. Shield-Bearer also admitted fault for how things were handled. Then months later, after the counselor had left the company, I was charged for those sessions, all at once. Now I can’t buy groceries or gas this week. When I called to ask about it, I was told “whatever, it doesn’t matter”. A lack of human decency included continuously interrupting me by yelling over me, while I spoke calmly. Shield-Bearer doesn’t care about you. They cause mental health issues that their counselors then have to help you through. They boast being a Christian organization. Well, the Bible says “the love of money is the root of all evil”. Clearly their love of money runs them. Or maybe they are running people off (counselors included) to the point where they can’t do without mine, that was told to me would be no charge. It’s shameful. Acts like this give Christian’s and Christian organizations a bad name. I hope you all can do better, Shield Bearer. Right now, you’re more of a Sword Bearer, and it’s against your clients. You should be ashamed."
"I came into your office feeling like my life was meaningless and I walked out feeling worse than I did when I arrived. The service I received today from a nonprofit counseling center is unbelievable. How can you all turn down a person in need only because your company failed to properly get approved from Cigna even though I provided you with the authorization code. This is not my first time using the EAP program, however, this is my first time experience such horrible service. Betsy, the lady at the front desk had no compassion and lack of empathy . I WAS IN TEARS when I left your office. I do not have $100 to pay for your service. Especially since I provided you all with an authorization code from Cigna. The authorization code from Cigna is a strong indication that my service will be covered at 100%. Why me is this your policy to mistreat your clients or only the ones of a center ethnicity.???Again, you are a nonprofit organization with a donation credit card machine on the counter for your clients to see as soon as they walk in as well on your website. Unbelievable! again a you are a nonprofit counseling center."
"Not sure who took my call but whoever the receptionist is was extremely rude and unprofessional. I called to get information on pricing and maybe setting up an appointment. The lady was very rude, seem to be annoyed with every question I was asking, she didn’t really seem to care for my call in the end I decided to not continue the conversation nor set an appointment even though the pricing and availability worked with with my schedule, her rudeness made me feel as if my need for therapy was not important. I don’t recommend with the type of service I received"
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