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LifeStance Therapists & Psychiatrists Houston
19500 Texas 249 Access Road, Houston, Texas, United States
About the LifeStance Therapists & Psychiatrists Houston
LifeStance Therapists & Psychiatrists Houston is a leading mental health institution located in Houston, Texas. Our team of experienced therapists and psychiatrists provide compassionate and personalized care to help individuals navigate through life's challenges. Whether you are seeking therapy for anxiety, depression, or other mental health concerns, our dedicated professionals are here to support you on your journey to wellness. Visit us at 19500 Texas 249 Access Road to start your path towards mental health and well-being.
Photos of LifeStance Therapists & Psychiatrists Houston
19500 Texas 249 Access Rd #120, Houston, TX 77070, United States
Opening hours of LifeStance Therapists & Psychiatrists Houston
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of LifeStance Therapists & Psychiatrists Houston
"Horrible place they could care less about helping you. They can’t find medical records, they are lazy and no one ever answers the phone. The PA is rude and doesn’t care about helping you, she just cares about her paycheck. So disgusting. I had 2 appointments with her to give her the benefit of doubt. The first one was telemed virtual and second one was in person. She was in a hurry to get rush the 10 minute visit. I asked her for her card she said i can get it in the front office, but when i looked it was not there. When I asked how long has she been a PA she said “long enough” just so rude! The office manager must be her best friend because she has the same attitude. She doesn’t care about the patients. This is a mental health practice ladies, go work at McDonald’s if you’re going to have no kind of understanding or empathy towards the patients you are SUPPOSED to be providing a service to"
"This is the worst office to work with. The manager Elizabeth Hunter has the worst customer service skills. A mean condesending person that has no empathy for what your in the office to being with. I had to stop doing business here because of her. They do not return calls. You can wait in their virtual waiting room with no way to chat or find out why they just left you waiting there. Elizabeth Hunter is the worst manager and is the reason I'm no longer doing business with this office."
"Awful company. When making an appointment trying to talk to a doctor about a short term disability claim after finding my best friend dead they connect me with a doctor that says he doesn't do anything regarding short term disability. What a joke of a service. Good luck getting them to answer the phone."
"During my search for a reliable mental health provider, I spoke with quite a few psychiatrists. Eventually I came across Dr. Bilal Jilani with Lifestance. Initially I noticed he had great reviews and high online ratings. On top of that, he was one of the only doctors in his field that had high ratings and an opening this year, while also being located near me in the Northwest Houston area. So, in early October I had my first visit. Today, after finishing my second visit with Dr. Jilani, I decided it was time to leave a review. I can say without doubt that I agree 100% with all the positive reviews and 5 star ratings. From my primary care doctors to my cardiologist, he’s by far the most attentive, invested, and caring doctor I’ve met to date. He has helped me find myself again and connect with the other side of me. Honestly, just knowing I have him in my corner calms my nerves. He listens, he displays a kind demeanor, and I immediately noticed that he truly cares about his patients wellbeing. I’m beyond thrilled and so happy to have finally found a long-term psychiatrists who I trust and don't just consider a good doctor but an excellent doctor. I feel like I've known him forever to be honest, and one key area that I was looking for was in regards to comfort, with Dr. Jilani I feel completely comfortable with allowing him in to my mental head space. This statement has also been reviewed and approved by my second internal self. :)"
"i have tried to call office to cancel my appointment, no answer. the automated bot recommended to leave a voice message, as response is guaranteed within 24 hours. so i leave a voice message. no call backs at all and my appointment is still up. tried to call again a day after, no one answers again. to note, the cancellation fee when you don’t notify before 48 hours is pretty steep. they make it difficult to cancel your appointment. i made sure to send a message through the patient portal to have it down in writing that there was a attempt at cancelling a appointment before 48 hours. this is for in case i have to dispute the fee, which just causes unnecessary stress. right now, i am waiting in office as i’m writing this review. no one is at the window. the psychiatrist i was seeing does great work and makes you feel comfortable. but if it’s this difficult to communicate to office about cancelling or rescheduling a appointment, i recommend to find another place."
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