IBC Bank
1200 San Bernardo Avenue, Laredo, TX 78040
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed
Photos
About the Business
IBC Bank is a leading financial institution located at 1200 San Bernardo Avenue in Laredo, Texas. As a full-service bank, IBC offers a wide range of financial products and services to meet the needs of individuals and businesses in the community. With a strong commitment to customer service and community involvement, IBC Bank is dedicated to helping customers achieve their financial goals. Whether you need a checking account, mortgage loan, or investment advice, IBC Bank is here to help you every step of the way. Visit us today to experience the difference of banking with IBC.
Reviews
"Exchange dollars to pesos at today’s value. Great team and super service in an extra clean institution"
"after many years in this Bank, they are real good stealing money from your connected accounts, it is real it happens to me, not the big quantity but $719.89 is enough to do this review, I closed a commercial account on September 2022 (having in hand the documents signed that this account was closed) almost 4 months later I just realized that they do not close it!!! no notifications, no account alerts they just charge to me “lots of $35 fees”and another unauthorized payments in “a closed account” then they just stealing from my personal account and the lady in charge was not available to solve this issue..she just tell me she needs to do an exhaustive investigation then she probably can help me to refund some percentage of the amount they just take as “ force payment” from my personal account…..it’s incredible to me…Just can’t believe this is real and happens to me."
"Never do a wire transfer with these criminals. They will steal your money and never return it. I know. They stole 9,800 from me and another person and NEVER returned it. They all belong in prison for theft, fraud and racketeering. Just scum of the earth."
"I find customer service to be lacking at this bank. There are no decision makers at any local branch, and when decisions are to be made, they are usually to the detriment of the customers. Now, don’t get me wrong, the Customer Service reps are very accommodating, and go above and beyond their usual job description to help you out. I applaud Dave and Gerald at the Kirby (Houston) branch, and Vasu at the Montrose (Houston) branch. However, management outside of the bank seems to work in a reactionary fashion. In this day and age where electronic transactions take place at the speed of light, decisions don’t. Worse, they are usually not favorable to their customers. I can now see why the average rating is 2.9: they are a less than mediocre. If this was a grade in school, it would be a 58%, which is failing. It would seem to me that upper management would look out for their customers, instead of insisting that we go through a lot of bureaucratic red tape. Unfortunately, most other banks are the same. Maybe they need to learn what real customer service is all about."
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