PetSmart,

5435 Texas 1604 Loop, San Antonio, TX 78253

"Never go here. I have booked an appointment for my dog and she is vaccinated and her tags on her collar. But they didn’t know about the tag and need records on paper. My app was down and not able to show it. But they didn’t wait for to check my app for her details and canceled the appointment. Bad behavior from the staff. I will not return to this center again. I opted a 0 star but can’t."

"Plenty of space in this location and Petsmart is amazing because you can take your dog into the store with you! This is a big reason that I go here. On top of the that staff is incredibly nice and compassionate. When you are checking out they ask you if your dog would like a treat and give them a bone. They have a fantastic selection of all dog food brands not the limited selection that grocery stores have. Lots of grocery store brands aren't 4-5 star quality food but this PetSmart does. They also carry toys for all animals. Their foam beds section is great to try before you buy. They also have a great selection of all types of cat care products and food as well. They stock other animals and care products for exotics pets in some sections which is great if you have one. These are some of my favorite dog food brands that they stock."

"I was driving to go to the Sally's beauty near this PetSmart and someone on the road honked at me and it made me feel really sad and hurt my feelings, and yes, it may have been my fault or it may not have. But besides that it made my day worse. So I decided to go to PetSmart and share myself up by looking at the cats and the reptiles and the birds and the rodents and it really made my day better. I didn't really purchase anything but it's just an enjoyable place to walk around and it really helped me feel better by looking at the cats mainly. I love cats. The workers were nice. The animals are amazing. Me and this chameleon were playing peekaboo and I think it was the best game of peekaboo I've ever played in my life. And there was a cat. I can't remember his name but I got a picture of it and it was very loving and sweet and if I was looking for a cat I literally would have bought it but I can't take care of a cat right now. But someone should go to that PetSmart and adopt it because it's cute. Anyway, thank you for the good experience. PetSmart!"

"This review is specific to Abi the trainer at the Alamo Ranch location. I adopted a puppy and took her in for general obedience lessons. After completing puppy classes we also signed up for intermediate and advanced lessons (there were 3 of us in that class who wanted to keep our dogs together with Abi as our trainer). You can tell Abi has a passion for dogs, it shines through in every class. She has patience for the owners who might be struggling (me!) and makes each class fun for the owners and dogs. My pup ended up having intense anxiety around people and Abi has worked with her 1:1, always showing patience and praising my pup for her progress. If I see Abi in the store she goes out of her way to ask me how my pup is doing. I cannot say enough about how much support Abi has provided and I will continue to take my dogs to this location for as long as Abi works there!"