Monarch Behavioral Health, PLLC
18838 Stone Oak Parkway, San Antonio, Texas 78258
About the Monarch Behavioral Health, PLLC
Monarch Behavioral Health, PLLC is a premier mental health institution located in San Antonio, Texas. Our dedicated team of professionals provides personalized care and treatment for individuals struggling with a variety of mental health issues. With a focus on holistic healing and evidence-based practices, we offer a wide range of services to support our clients on their journey to wellness. Our facility at 18838 Stone Oak Parkway is a warm and welcoming environment where individuals can feel safe and supported as they work towards improved mental health. Contact us today to learn more about how we can help you or a loved one on the path to healing.
Photos of Monarch Behavioral Health, PLLC
18838 Stone Oak Pkwy STE. 201, San Antonio, TX 78258, United States
Opening hours of Monarch Behavioral Health, PLLC
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 16:00
Reviews of Monarch Behavioral Health, PLLC
"Dr. Achmar is knowledgeable, kind, and extremely well trained in perinatal mental health. And she accepts my insurance--such dedication to making therapy accessible. I'm so glad i found her and this practice!"
"I didn't know my insurance had been terminated before the December 1st appointment. I was only informed before the second appointment on December 8th. Then, last week, I received a text message saying I owed a balance. It would have been very appreciated if Monarch told me my insurance would not cover the December 1st appointment so I could have canceled it until I had the insurance renewed. Being in the thick of the holiday season and having weekly bills due, there was a reason I needed no cost therapy. Monarch did not show sympathy in understanding a patient's financial concerns and mental health well-being. I've become more stressed and anxious since this has transpired. They do not care about patient outcome and are not willing to work with you. Do not come here for mental health help."
"From scheduling to session, everything went smoothly. Dr. Sharp had me do some assessments that I preferred not to, but going over them later, and with her encouragement, helped me move forward in recovery. I recommend going here if you need help. Also Veteran friendly."
"I expected more of the Dr. , I called in advance to let them know there was a collision near me so I was going to be 10-15 minutes late because well there’s things that we can’t avoid , that’s life. As soon as I got there the Dr. Approached me in a very rude/disturbed matter ,asking if I was the mother ,not sure if it was because of me being late or what the case was which still has no justification for her behavior towards me. After that she presented herself quickly and began to mention that the client that was in the other room was being disrupted by my 2 year olds noise(she worded it differently but she was referring to my daughter) , because well she’s a child and she was crying and being loud which I understand but that doesn’t mean the Dr. can just get upset over something like that , c’mon she’s a CHILD. Anyway, after she mentioned that about the other client she basically told me to rush into her office (she worded it differently so it wouldn’t sound like she was referring to my daughter)so my daughter could stop disturbing the client in the other room, which sounds harsh but that isn’t my problem. Once we started the session she started making questions about my daughter which I answered , and when I did she would question me and make faces at me. Why would she question me if I know my daughter she doesn’t ? She would also roll her eyes when I would answer her questions and would sound sarcastic and rude. It was an overall very uncomfortable and rude experience. I’m not sure if she was having a bad day or not but that is not the way to treat someone , specially when you’re concerned seeking professional assistance for your child."
"The office staff wanted my credit card information prior to an appointment for my child with ASD. They wanted permission to charge my card before telling me their fees. This is despite the fact I have insurance and paid for all her prior therapies on the day of therapy in a different state for years without ever incurring a bill. In fact, I didn't even use insurance with her last therapist. He didn't have my credit card on file before meeting us or quoting a fee. :-)"
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