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White Glove Storage & Delivery
3834 Promontory Point Drive, Austin, Texas, United States
About the White Glove Storage & Delivery
White Glove Storage & Delivery is a premier moving company and storage facility located in Austin, Texas. Our team of professionals provides top-notch service with a focus on attention to detail and customer satisfaction. Whether you are looking to move your belongings to a new location or need a secure storage solution, we are here to help. Our facility is equipped with state-of-the-art security measures to ensure the safety of your items. Trust White Glove Storage & Delivery for all your moving and storage needs.
Photos of White Glove Storage & Delivery
3834 Promontory Point Dr, Austin, TX 78744, United States
Opening hours of White Glove Storage & Delivery
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of White Glove Storage & Delivery
"White Glove was a pleasure to deal with, from Derek, the logistics Coordinator at their Austin headquarters to Dakota and his crew that picked up my purchased item (a large, heavy dining table) at another residence to delivery and setup at my condo. Not only was the crew prompt at both ends, but they were polite and efficient in arranging the table components in my dining room until they were just right. I would deal with White Glove again without hesitation."
"Five stars for White Glove for a quick, seamless move out of my furniture items into storage. Daniel and Randon were very professional, courteous, careful and efficient. I recommend them highly for any job where special attention is needed."
"Dakota and Indy are awesome! They arrived on time and called in advance with their estimated time of arrival. They got the job done quickly and efficiently. I would definitely recommend White Glove Storage and Delivery."
"I had a great experience today with William and Jordan delivering my patio furniture. They were on time, communicated with me once they were en route, and were quick and professional when setting up the furniture and the furniture covers. Would be happy to work with them in the future!"
"Horrible customer service, they want you to call and schedule pickups and when you get there they have done nothing to get your items ready. The warehouse are hard workers but the office staff has a lot of work to do to get up to par. Post Response: The company’s response is a total untruth . On the first pickup I contacted White Glove on a Friday afternoon and was given a Tuesday 10 am pick up time , I arrive at 10:05 and didn’t leave until almost 11:30 am because they had to find my items which all were able to fit in a Volvo S60 midsize car. The order was for pillow for my patio furniture. The next time I had a pick I scheduled with them the day before and when I arrived the lady at the check in desk was clueless as to what to do and my items we not ready once again. The guys in the warehouse were able to find the items quickly but I thought the point of me scheduling and arrive on time was that my items would be pull and ready to be picked up. The third and last time I picked up a light fixture from them I waited until I was ready to head that way and gave them a 35 min heads up that I was going to make my pickup that day. I figure what’s the difference they wouldn’t have pulled the item until I arrived anyway . After I complained to the company I purchased from the office staff makes up a random story about me coming to pickup a day earlier than I was scheduled to. The only problem with the lie is that the company I purchased the furniture from already knew that I could only pickup on Tuesday and Thursday due to work conflicts. So the lie didn’t make sense. Your time may be better spent try to fix the problem in your office verses responding to google reviews. I’ll be contacting the corporate office the week to further express my disappointment with your service, the review response, and over all poor customer experience ."
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