PetSmart 2325 South Stemmons Freeway, Lewisville, TX 75067

"I typically don’t do reviews but I have never received a grooming service as bad as the one I received. I came here because her normal groomer was booked out for two weeks and I scheduled her last min birthday pictures. I gave specific details on how I wanted my her haircut and the technician repeated back verbatim what I said so I was confident we were on the same page. Not only was the haircut terrible, it was not what I asked for. The haircut was very choppy and she didn’t even smell like she had a bath. I had to walk around the store for ten min trying not to cry. The manager was empathetic and made the situation right as best he could but to charge $86 and"

"MY SWEET GUMDROP LOVES THE SATURDAYS SHE GETS TO COME HERE FOR GROOMING! she knows she'll likely get a toy after. Side note, she always smells so good for so long and is super soft after grooming. The guys are always so helpful with answering my upkeep questions as we're currently growing Paisley's hair out long from a super shave and I want to do my part! Sorry I couldn't show off her cut better, she just wanted to play after. But she went in crunchy and came home precious"

"We had the worse experience with my dog at the groomer (Taylor), and the manager inside the groomers, took my puppy for bath and grooming, left her there at 9:30am and they only called me to pick her up 1:30pm, when I got there for my surprise, NOTHING was done on my dog! She was exactly the same and they still charged me $59 !!!! Luckily the manager inside the actual store understood that nothing was done on my dog and gave my a refund right away, and was super nice. If you want your dog to actually get groomed, this is not the place to take them."

"My daughter and I went to the Lewisville PetSmart today with only the intention to buy dog food. A wonderful sweet girl by the name of Britney helped my daughter find the perfect hamster and everything needed along with getting the best discounts. Best customer service at this location ever. My daughter is very happy with her new baby Cocoa."

"I felt like the overall experience was excellent! Very satisfied. I had an appointment at Banfield Pet Hospital and it was all good."