Texas Rehab Counseling and Assessments
1332 Teasley Lane, Denton, Texas, United States
About the Texas Rehab Counseling and Assessments
Texas Rehab Counseling and Assessments is a premier health institution located at 1332 Teasley Lane in Denton, Texas. Our dedicated team of professionals provides comprehensive rehabilitation counseling and assessments to help individuals achieve their highest level of physical and emotional well-being. Whether you are recovering from an injury, managing a chronic condition, or seeking guidance for personal growth, our experienced staff is here to support you every step of the way. At Texas Rehab Counseling and Assessments, we are committed to helping our clients reach their full potential and lead fulfilling lives.
Photos of Texas Rehab Counseling and Assessments
1332 Teasley Ln, Denton, TX 76205, United States
Opening hours of Texas Rehab Counseling and Assessments
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of Texas Rehab Counseling and Assessments
"I made an appointment on Thursday, April 29th to see Sophie Cannon for first time therapy session, as I was not happy with my previous therapist. The appointment was scheduled for Friday, May 7th at 4 PM Central. I was advised they would send me an email, which would include documentation I would need to complete before the virtual appointment. Unfortunately, I never received an email. The day before the appointment, I called to share I had not received an email from them. They said it was sent. Thus, I checked my email again. It was then I noticed my mailbox was full and I had to delete a ton of them. Kiley said she would send again. I waited and while all of my other old emails were received. I still didn't see one from this business. Therefore, I called again around 7 AM Central and promptly sent a text message since their voicemail says you can send a text. No one ever responded, which led me to call again a couple hours later. But no one answered. I got a bad feeling and called again from a different number and of course Kiley answered. I shared again that I had not received an email from them. It was at that point that it didn't seem like she cared. I then asked if she had received my text message. She said she did and didn't know what to do and would have Sophie call me. But today is the day of the appointment. I don't trust that she will have the therapist call me in time for the appointment and I don't want there to be a charge if I can't actually meet with the therapist. Therefore, I asked for her to cancel my appointment. Unfortunately, it doesn't seem like there is an office manager or anyone else I can speak to outside of the the lady (Kiley) who is answering the phones. Which means the therapist will never know what happened and that I received horrible customer service. I didn't realize this was a place that looks to mainly focus on those with drug and alcohol issues. Maybe those are the people that get better service and anyone else that is just making an appointment to stay on top of the their mental health is put to the bottom of the list....."
"The first reviewer couldn't have said it better. Sophia is super easy to talk to and never makes me feel judged or that my feelings are invalid or unreasonable. She always provides thoughtful insight and helps me view things from a different perspective. I'm so grateful to have found her."
"Sophia is amazing, her kind heart and commitment to her patients surpasses any counselor I've been to in my life. She definitely goes above and beyond and is so down to earth, she makes you feel comfortable to talk about your feelings."
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