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Thorntons
15800 Illinois Route 59, Plainfield, Illinois, United States
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About the Thorntons
Thorntons is a versatile institution located at 15800 Illinois Route 59 in Plainfield, Illinois, offering a wide range of services including an ATM, bakery, cafe, convenience store, finance, food, gas station, liquor store, restaurant, and store. Guests can take advantage of exclusive offers through the Refreshing Rewards app. Thorntons is dedicated to being the favorite stop for guests on-the-go, with a commitment to giving back to the community and ensuring the safety and well-being of all. Save on fuel with Refreshing Rewards at Thorntons.
Photos of Thorntons
15800 Illinois Rte 59, Plainfield, IL 60544, United States
Reviews of Thorntons
"Been going here 6 yrs then it all changed not in a good way I now go to caseys better people with a smile"
"Went there for gas was going to pay credit card keeps on asking for pin number went inside to ask if they can turn pump on I'll pay with credit card did not know how much I put in they would not very rude. Time for a change in gas stations."
"I went to this gas station today and had a bad experience. I use a company gas card and did all my normal things to pay at the pump and the pump said i had to go in to pay. I went to explain the situation and the cashier was insanely rude, a blonde woman, talking to me like i dont know how mu gas card works and telling me its my fault and to go try again. After that terrible customer service i went to the BP a few miles down the road. DONT GO TO THIS GAS STATION"
"Usually the best priced gas, cheap fountain drinks, great location."
"I patronize Thorntons store #122 Elkgrove Village, Illinois. I went there to night to get cigarettes and your soft serve I cream, the machine was (OUT OF ORDER AGAIN). with no out of order sign on the machine,again. The reason I say again I stopped for gas 2 days ago and thought I would get a soft serve the manager of the same shift as tonight was on duty 2 days ago, he was cleaning the hot dog warmer and he saw I was attempting to retrieve the ice cream which came out like water, he saw my frustration and apparently new it was out of order,instead of saying something, I had turned to him and ask is something out of order, and he said yes. I don't know the managers name just description, short, dark haired and appeared to be Indian. This manager seems to have the shift that entails 7:15pm, Since I have been at this location many times with in this hour. He is extremely rude when he's at the register, then when another register is open I do try to avoid him. I don't know how you train your employee's but I would take another look at your training process. I'm not saying all the employees you have at this store reflect a poor attitude, you have many that go over and beyond in being a pleasant employee which makes it a pleasure for the patrons. I live within a mile from your store or I would go to another Thornton. For some reason this employee for gets we are the patrons which pay his salary. ( IT WOULDN'T TAKE A LOT OF EFFORT TO PUT AN "OUT OF ORDER" SIGN ON THE MACHINE) That's the managers obligation."
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