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About the OOCL USA
OOCL USA is a leading shipping and logistics company located at 7600 West Tidwell Road in Houston, Texas. With a strong presence in the United States, OOCL USA offers a wide range of services including ocean freight, air freight, and supply chain solutions. Their experienced team is dedicated to providing efficient and reliable transportation services to customers across the country. Whether you are looking to ship goods domestically or internationally, OOCL USA is committed to delivering your cargo safely and on time.
7600 W Tidwell Rd #700, Houston, TX 77040, United States
Opening hours of OOCL USA
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of OOCL USA
"Horrible customer service - points fingers when something goes wrong, doesnt help at all - they created a problem and wont resolve it - now wont answer emails or phone calls. Overall opinon: run, dont just walk away from this company!"
"Is there a 0-star option? It's HILARIOUSLY bad. Their phone tree says "if you want to talk to a person press x..." which leads you to automated responses. Try to go to operations, you get someone's voicemail that says "I retire as of the end of August" (IT's DECEMBER)."
"I'm a freight forwarder. I have talked to them several times with different representatives - and there customer service is HORRIBLE and they are too lazy to trace the vessel or give information about it. All of them had heavy English accent which can be hardly understood and some of them shouted over the phone when I asked the vessel information. They need to fix their customer service center."
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