Deliveright

"Honestly beyond frustrating. Charging me extra for a split level flight of stairs and holding my couch in a warehouse for over a month because "it's not worth delivering till we have more." Like seriously? Can't tell me a date or time for delivery until 24 hours beforehand? I'm sorry but as a nurse my schedule doesn't work like that. Would not have purchased my couch if I had known they work with this company."

"Said it will take a month to deliver a package they... *checks notes*... already have. Absurd. Absolutely absurd."

"Great service. Very professional"

"I ordered a dining room chandelier online. Received txt msg that my delivery was on Saturday. No other options. Just Saturday and the date. It worked for me. I confirmed. I clicked the txt link and clicked confirmed. Next thing I know, I get a txt a day later saying it's gonna be Thursday instead. I clicked on the link trying to decline except apparently when you click on the link it automatically confirms it. However, on my end, it didn't show anything. Just an error msg. I was worried. I called and left msg. Phone call back next day said truck canceled for Saturday so it's going to be Thursday. (I can't take off work.) I emailed and called again (Wednesday now). Get return phone call that on their system, I confirmed Thursday via txt and she'd have to check if I get penalized to reschedule!! First, they rescheduled me out of the blue, no explanation until I called. And when I clicked the link thinking it would allow me to decline, it confirmed automatically and try to penalize me. This is a ridiculous service. The lady who called me back rescheduled me for Friday (yes, a work day with short notice). with Delivery time between 7 AM to 9 PM. We can't request a particular time frame. It is what it is. Txt msg says I get a 3 hour window within 24 hours but she said no, it's 4 hours and then a 30 minute phone call the day of. Ridiculous poor experience."