EmpathyHQ (formerly Alliance Child & Family Solutions)
About the Business
EmpathyHQ, formerly known as Alliance Child & Family Solutions, is a mental health institution located at 6043 West Interstate 20, Arlington, Texas, United States. We specialize in building resilience in individuals, couples, and families of all ages through accessible and affordable mental health counseling. Our mission is to provide life-changing mental health services to Texans, with a focus on vulnerable populations. Our vision is to create a resilient community with access to resources for living a healthy and authentic life.
Our experienced therapists offer a range of services to assist people of all backgrounds with mental health struggles and trauma. Clients have praised our therapists for their listening skills, logical approach, and ability to provide practical strategies for navigating difficult situations. Whether you are seeking support for yourself, your child, or a loved one, EmpathyHQ welcomes individuals, couples, families, children, adults, seniors, and more.
We offer flexible cost options and convenient communication methods such as online therapy visits and a client portal. Our therapists are knowledgeable, caring, and dedicated to helping you achieve a happier and healthier life. If you or your loved ones are in need of mental health support, do not hesitate to reach out to EmpathyHQ. We are here to help you work through any challenges you may be facing and find a path towards greater peace and well-being.
Photos
Location & Phone number
6043 W Interstate 20, Arlington, TX 76017, United States
Hours open
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM
Sunday:
Closed
Reviews
"I absolutely LOVE my therapist, and don’t have anything negative to say about her or the care she provides me. Their offices on the other hand, are completely incompetent. Their finance depart on SEVERAL occasions has doubled charged me, and never charges me on the scheduled days. So I never know how much they’ll take out and when. It makes me not want to continue therapy."
"I had scheduled an appointment,filled out the appopriate paper work the day I scheduled.Recieved an email with a confirmation showing my appointment would be online,which was stated on the paperwork as well.The day comes ,we log on 15 minutes early .Wait for the host to log on ,while waiting submit the option to notify host.In that time I do recieve a call,which I IGNORED BECAUSE I WAS SUPPOSED TO ON A ONLINE VIDEO CALL.Then 15 minutes past our appointment time , we are still sitting and waiting.So bored I check my voicemail....it’s the office calling for a CONSULTATION???? So I call back, get Virginia on the line who said she logged on but no one was there.I told her I took a screen shot of us online at our appointment time.Her excuse,oh there’s a storm so that means there WILL BE technical difficulties.She proceeded to say well anyways since you misunderstood the emails this is the way we do it.First it’s an OVER THE PHONE CONSULTATION(so why the email with directions to log in -who knows).Then we have to evaluate if your child is safe BUT your child doesn’t need to be at the appointment????? (Because that makes sense) Then we pair you with a counselor(even though you pick your counselor at the time of scheduling your appointment. I just told her.We can’t even get on the same page for the “consultation/appointment”.There is no way I would feel comfortable proceeding .She then said that’s why we called you....Um ma’am ,I have email after email with video appointment confirmations,how would a potential patient know video appointments mean a phone call. I just hung up. Awful."
"I highly recommend Alliance! Courtney is so personable and amazing! The past year has been challenging and she has provided strength, encouragement and guidance❤️."
List of local businesses, places and services in Texas
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos