East Dubuque Child Care Center

"Both of my kids go here, great place with friendly staff that are great with my kids, highly recommended"

"Owner is disrespectful. Staff doesn’t know how to calm down a child from a tantrum even though that’s their job. They claim my son was having issues transitioning to a new room and schedule but he had altogether transitioned into 4 different rooms and schedules before the newest room and he had no issues at all. The behavior they claim he has while at daycare is NEVER seen at home or in any other public place or friends house. I feel that my son was provoked and that was his reasoning for acting out. Had a meeting to discuss my sons “behavior issues” and owner was told NOT to take a video of my son during tantrums, yet she took a video anyway. When retrieving my sons belongings from inside the daycare I was made to wait outside and it would be brought to me, however while I was buckling my son into his car seat, his cheese that was there to act as a treat and to redirect him was just tossed onto the ground by the owner. When I asked for his applesauce I was told it was all gone. A 12-pack of applesauce pouches gone in two days? I don’t think so. I was then brought said applesauce that was “gone”."