PetSmart,

415 Carroll Street, Fort Worth, TX 76107

"A hundred dollars for one hour of work and she looks like that? There is a very clear edge where they stopped shaving I could draw a line around her head. Her tail is still messy. I don’t know if they could bath, condition, cut hair and nail in an hours. The nails have a sharpe edge to them. Never coming back to the groomers, if they weren’t the closest pet store I might not be coming back at all"

"Issac always greets my family with a smile!! He helps us no matter how many questions we have or how long we take. The best thing about him is he is extremely funny and entertaining at the same time. Isaac gives us tips about how to train our dogs while we're reading about which fish we want to buy today. And then he reminds us that we need crickets for our bearded dragon like he remembers everything is customers. He is such an amazing Guy, we look forward to seeing him every time we come!! Thank you Isaac for always helping us welcoming us making us feel more than just like customers. Thank you for being nice to us. Thank you for making us laugh. Thank you for taking care of our needs. Thank you for not rushing us. Thank you for being you. We appreciate you!!"

"Great grooming salon my son ( Bentley ) loves Riley he knows it’s time for a wash and groom. So y’all check out Riley"

"Seth was very sweet, nice, and explained a lot to me when I came in after I found tapeworms in my kitten’s stool. Although the store did not have what I needed he was able to explain things to me and suggested other places. Thank you Seth for being so sweet and also advising me to not stress too much!! :)"

"My mother brought her dog for a regular bath and brush. After about an hour she got a call that he was finished. She examined him and told them that his ears weren’t cleaned properly. Before getting home she also found three fleas. The manger said that the reason for the fleas must of been my mothers yard or home. Yet my mother hadn’t made it home yet when she found the fleas. Even if that were the case she sprays her yard for fleas, and her dog is in on flea prevention and has never had them. As soon as my mother got home she had to re-clean his ears. The picture below shows how dirty his ears remained. This has been the second time his ears are not cleaned properly and it will be the last we take our dog to get groomed there as well. The only solution they have is is to bring him back and pay for another bath and brush with flea prevention."