PetSmart,

4800 Southwest Loop 820, Fort Worth, TX 76109

"I have a puppy that that he was 2 months now that he's 7 months I just got my apartment then homeless going on 5 years and if I can get a little something for him for him to enjoy"

"We have been bringing our pups to this location for years for grooming and have had wonderful experiences! We book with Chase H and she is literally the most caring and attentive groomer. She has become a family friend because of how well she cares for our fur babies! ♥️ We trust her for grooming because of her loving heart, but also because of the quality of her grooming. She always does exactly the style we request and our babies always look and smell amazing when we pick them up!"

"I have only had one negative experience and it involved a store policy, that I looked up online beforehand so as not to waste my time since I don't have a car, not being followed as stated on the website. The manager and staff were incredibly rude about the situation and when I asked for an explanation as to why the website said differently, if it was not right why was it on there under the company policies I was told they didn't know and treated very rudely. Other visits were very pleasant overall. Expensive tho"

"first off, the lady w the badly dyed green/blue idk hair was extremely rude. She upcharged me bc she said my dog was a beagle but he was a dachshund/beagle mix but he more resembles a dachshund. They proceeded to keep my dog for almost 4 hours!!! whenever i picked him up, it didn’t even look/smelled like they bathed him but just rinsed him off and forgot him in a crate all day. His ears were dirty, his nails cut WAY too short, his paws weren’t softened, idek if they gave him his gland cleaning, AND i also paid extra for the fall package and he was supposed to smell like pumpkin spice (he did not) then had the audacity to still have me pay the 60$!! If you take your dog to get groomed here, pls be checking to make sure these people are doing their jobs!!! I took my dog back in for them to fully and correctly clean him and i was not compensated for any of my time so there’s also that. Will NEVER be bringing my baby back to these people."

"I had the most wonderful experience adopting our sweet pup through them. Ashley and Yoko were some of the kindest and informative people I've ever come across. The store was so clean and the kennels were spotless. Can't thank PetSmart enough for helping us !"