PetSmart

"I came to this location to grab some dog treats but popped over to browse the fish while I was there. I was actually pleasantly surprised to find the tanks in good condition and the fish alive and healthy (not what you usually find in big box pet stores). I’ll be back to for fish in the future. I was a bit disappointed to find that they only had a few bags of “The Lazy Dog Co” dog treats. My pup goes crazy over these and turns his nose up at any others these days. I was able to get one bag but had to order the others off an online site."

"I had an amazing experience with petsmart... I purchased a holster for my 24 rescue pup. Unfortunately, it was too big and they accepted the return with ease."

"Clean store, but out of stock on Friskies Gravey Swirlers. Discontinued? Poor experience at the counter. Associates were in conversation with two lights on. I picked one, but the associate picked the other. One walked away. Remaining took a customer in front on me. Manager took another customer to a different counter."

"Nothing wrong with the store. I took my cat to get her groomed. First, they called me to ask if I could drop my cat before the scheduled time. Unfortunately, I was not able to. When we dropped her off, the groomer, Natalia, had a bad attitude telling us that she only did the lion’s haircut, and it was that or she was not grooming my cat. I understand that is the groomer’s decision whether they want to groom a pet or not, but there are more polite ways to say it. When my cat was ready to be picked up, she called me to notify me and told that they close at 4 so I had to pick my cat off as soon as possible. I was already on my way since she called me earlier to tell me she was going to be ready at 3:30. When I got home my cat tried to scratch her cat tree which she loves but stopped right immediately. I thought that was weird but didn’t give much thought to it. The next day she started to limp, so clearly her front paws were hurting. I tried to check her paws but couldn’t since she was in pain. I took her to the vet since she spent the whole day isolating herself and not eating or drinking water. I was worried maybe her toe beans got nipped, and could get an infection. Fortunately, she did not have a cut but all her front claws where trimmed to short and that the groomer got all the way to the quick area of the claws. The vet added that the haircut was terribly uneven and that it was best to not take her there again. I am guessing she was rushing since she told me they close at 4 when the sign at the grooming door said 7 PM. She told me how good my cat was during the appointment. She is not aggressive at all. On the contrary, she is very sweet. I know accidents happen and that she did not intend to hurt my cat. But her attitude at the beginning is not an accident. Overall terrible customer experience."

"Staff was very courteous and attentive. While they have an absolutely amazing selection, I found many products to be overpriced. If breaking your pocketbook isn't an issue, I say go for it! Otherwise, you just might want to shop around for better prices."