Pawsh Pet Grooming and Daycare - Brownsville

"WORST GROOMING SERVICES!!! I would never recommend this place to anyone. I dropped off my shih tzu at 12pm and asked how long was the wait time, the front desk employee let me know they had 3-4 dogs ahead of him and he would be ready around 4:00pm - 4:30pm. After personally handing over my dog to the groomer, we talked about what she was going to do to him and what style cut. He left with her calm and happy. After a few hours, I texted them asking for updates and no one never responded to me. When I went to go pick him up and check on him around 4:45pm not only did they tell me they didn't do a cut nor bath. They told me he was misbehaving and they weren't able to get him out of the kennel so they left him in there. My poor dog was locked in a kennel for hours to not only be traumatized from how they were handing him but to be left alone and scared. He's gone to plenty of different groomers and I have never had an issue with how he behaves. I believe they took in to many dogs and when it came close to closing time they didn't have enough time to get to him and they chose to tell me this bs of a story. If my dog was fighting to go with them why wasn't I called to be let known or called for me to pick him up at the time of the incident. This is terrible unprofessional service and I wouldn't recommend anyone to bring their fur babies here. 0/10."

"We always take our dogs there. This time service was unsuccessful. 2 of my dogs were not fully groomed. For my 3rd dog, I informed to proceed with all the grooming except hair cutting. My dog was only given a bath."

"Great service! We got the self wash for our dog for $15. It has everything you need: shampoo, brushes, and towels."