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Hobby Homebrew
514 East Main Street, Carbondale, Illinois, United States
About the Hobby Homebrew
Hobby Homebrew is a unique institution located at 514 East Main Street in Carbondale, Illinois, United States. It is a one-of-a-kind store that caters to food enthusiasts and home brewers alike. Whether you are looking to stock up on ingredients for your next brewing project or searching for quality home goods, Hobby Homebrew has you covered. With a wide selection of products and knowledgeable staff, this store is a must-visit for anyone interested in the art of brewing and creating delicious homemade treats. Visit Hobby Homebrew today and discover a world of endless possibilities for your culinary adventures.
Photos of Hobby Homebrew
514 E Main St, Carbondale, IL 62901, United States
Opening hours of Hobby Homebrew
Monday:
08:00 - 12:00
Tuesday:
08:00 - 12:00
Wednesday:
08:00 - 12:00
Thursday:
08:00 - 12:00
Friday:
08:00 - 12:00
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of Hobby Homebrew
"Ordered items from website. The took my money but never sent items. Despite numerous email inquiries, they did not respond. I had to contact credit card company to get refund. I will update review if service improves."
"I am new to brewing and not only were they very informative, they are excellent with price matching as well. But not only are they great for beginners they have all the materials for the seasoned brewers too. The shop was fully stocked for in person shopping or shipping as well. I will definitely be coming back for more supplies once I advance in my brewing. I not only have the confidence to start brewing today, I know if I have any questions I will be able to reach out and get a timely response to my question."
"As I think I have already read,, customer service seems very poor. I have sent three messages to ask about an order I placed not even the courtesy of a yes we received your note. I should also mention I paid an excessive amount for FedEX for 300 wine sleeves and would think it would ship immediately. But have no idea still... Thank you. I did receive them and they are great. My frustration was based on only that I had no idea when they would arrive. No one got back to me and now it seems that you are having trouble with your website. All I needed was a FedEx tracking number and the problem would be solved. Sorry for the initial poor review. Thanks for the follow up. Appreciated."
"Very disappointed with customer service. Two attempts to contact through Hobby Homebrew's Customer Service instructions have gone unanswered. Business billed for GF Counterflow Chiller as purchased online, but sent Kegland CF Chiller. No response on how to refund or correct the mistake."
"My husband wants to brew a beer for his birthday. First thing, the kit, it didn't arrive when we were told it would. Now I understand that it got lost in the USPS. Not your fault, yet you gave directions on what to do to complain about the USPS. I ordered it on December 27 and received it January 10, and it was marked 3 day priority mail. My question is if you know that the USPS has issues, why don't you send it Fed Ex or UPS. Second problem, part of the directions are missing. Yes, they can be looked up online, that's not the point. Luckily we know a Professional Brewer, so he's helping us. Not happy."
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