Goldfish Swim School - Arlington Heights 63 West Rand Road, Arlington Heights, IL 60004

"Our kids started over a year ago here. Their ages are 1, 3, and 4. The instructors are fantastic and care about each student! Whenever there is an issue, the team assists each other to solve the problem together, so customer service is excellent! The team is friendly and willing to answer any questions or concerns! Whenever their app does not work for you, always call instead if you want to change or cancel a session. Their Team is fully trained to handle any situation. The facility is clean every time we are there for a lesson. The pool is heated most of the time with plenty of hot showers. Plenty of seating for parents when watching their child during a lesson. Lots of parking in the parking lot, but beware of the Chucky Cheese next door will be alluring to your child. Birthday parties are fantastic here as they handle most of the planning and set up! They are very helpful to assist you with a successful birthday party! Sad part is the lolly pops were complementary in the past which I miss to motivate my kids to swim. The lolly pops are now 25 cents and I don’t carry change anymore these days, so my youngest get disappointed when we cannot get a lolly pop and is not motivated to go swimming when he sees the fish bowl full of lolly pops. I have to figure out other ways now to motivate my kids like ice cream after their lesson. When they change new instructors, they are great so far as they are trained and know how to inspire the kids to swim. FYI, It might take one to several lessons for the instructor to gain the trust from our children and be comfortable together for their lessons. Overall, I recommend this location to my family and friends cause they have a fantastic team and facility that is safe for our family!"

"We love our Goldfish team. Everyone working there is always so nice and our little one loves coming ever week. Her instructors have been very attentive and the front desk always welcomes you with a smile. Most importantly, our daughter feels safe here."

"My son was 5 and he did not learn anything after spending over a year. Group lessons are of 25 minutes, over-sized class - 6 student, small lanes - so if you calculate each student gets no more than 4-5 minutes. Instructors are very detached from students - I don't blame them though because I think they might be overworked. More interested in making money than teaching kids swimming. Very good at marketing - for example, free candys, free chocolate, free story book with pencil, blackboard - everything is there not related to swimming. I hope they have put fraction of their honest interest in teaching kids. When I discontinued my son's lesson with Goldfish swim school, he was demotivated of swimming. My son now with Big Blue swim school, and he has already swimming without support after a year."

"I just started taking my 6 month old daughter here. So far our experience has been AMAZING! The facility is always very clean. The staff members we have dealt with are wonderful. Her teacher Katie is kind and energetic. She tailors each activity to the individual child."

"Emily along with her supportive staff ensure the best possible experience for both of my girls when leaning swimming techniques. Their facility is always clean, staff exceptionally skilled to promote children's experience both in and out of the pool. Emily is the flagship of this location and truly is major benefit to the Goldfish brand and establishment!"