Extended Stay America - Chicago - Gurnee

"Destinee always provides excellent customer service and makes breakfast a joyous occasion. She always smiles and is helpful in whatever is needed. She always goes above and beyond!"

"I stayed here for almost a month before they gave an excuse to kick me out. The manager Brian tried to barge into my room using his key before I caught him at the door ,asking to get into the bathroom currently someone was in the shower so I asked him to wait. After she got out the shower I let him in the mirror was foggy and the walls were wet. ( reminding you she just got out of the shower) he kicked me out for that reason. As I was leaving I noticed that my identification was missing such as a License and a social security card ! I still have not been notified that they found it to remind you it had been sitting on the counter for weeks. I would never recommend this place not to mention the halls smell like Marijuana!"

"I have lived at this hotel for 2+ years. I honestly must say that it has evolved! Currently today it is a safe, comfortable, affordable place to reside. The staff is the best! Attentive to needs, professional and polite. Special to cudos to the GM Robert and Desk Staff, Nick Reed and housekeeping Sheryl! Keep up the great work."

"I had a great stay. It was a very last minute getaway, but the staff were very friendly and accommodating. Annjelenia and Lupe were fantastic and helped me get settled in quickly. And it’s located in a pretty nice area. Would definitely stay again in the future."

"The Staff are professional, courteous & friendly. Manager Brian has been more than helpful throughout my stay which has been extremely appreciated! Rooms are exceptionally clean, very comfortable and quiet. Love the fact you are able to have your pets stay with you also. 5 *****"