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Embassy Suites by Hilton Chicago North Shore Deerfield
1445 Lake Cook Road, Deerfield, Illinois, United States
About the Embassy Suites by Hilton Chicago North Shore Deerfield
Embassy Suites by Hilton Chicago North Shore Deerfield offers upscale lodging in Deerfield, Illinois. Located at 1445 Lake Cook Road, this hotel provides guests with spacious suites featuring separate living areas and modern amenities. Enjoy complimentary made-to-order breakfast and evening receptions, as well as access to a fitness center, indoor pool, and on-site restaurant. With a convenient location near attractions like the Chicago Botanic Garden and Ravinia Music Festival, Embassy Suites is the perfect choice for business and leisure travelers alike.
Photos of Embassy Suites by Hilton Chicago North Shore Deerfield
1445 Lake Cook Rd, Deerfield, IL 60015, United States
Reviews of Embassy Suites by Hilton Chicago North Shore Deerfield
"Upon check in everything seemed okay even though the rooms were outdated and looked to still need cleaning. We slept the first night and I was itching and just thought I was allergic to the fabric on the sheets or the pool water was off but little did I know they have bed bugs. I have too many bites and the kids have bites as well. I also think there was some prejudice staff workers. They kept telling our kids to get out the hot tub but letting the other kids get in and not saying nothing to anybody else. I will never be back. I’m not sure who’s doing the reviews but a 4 star hotel is not what this establishment should be marked as… it’s bed bug city around there."
"James, the bartender tonight was so amazing at what he did. I’ve never seen a man move so fast to get not only my drink but others drinks too. I had the pleasure of talking to the restaurant manager as well who was always on her feet making sure I had my food. Everyone was so kind!"
"Stayed at this hotel twice a couple of weeks apart. Had a small issue each time (1 with heating and the other with the bathroom) and both times the issue was resolved right away after notifying the front desk. The rooms are a bit outdated though. The hotel offers 2 complimentary drinks each night as well as complimentary breakfast which is a plus. As far as service goes, James the bartender, was amazing every time we went to the restaurant there. He has a great personality, was accommodating, and his drinks were mixed to perfection. Even if we didn’t stay at the hotel, we would go back to the restaurant just because of him. All in all, we would stay here again."
"For as busy as the staff is, they are friendly. The rooms are nice and spacious. And while they're very quiet and you can't really hear the sounds of the neighboring rooms, they show obvious signs of wear. It's especially noticeable in the curtains which in places show heat damage or sun damage, they're in strands in center places. For us the location was very good the only strange thing about the location is the hotel is surrounded by a bunch of empty office buildings with weed-filled parking lots."
"Very nice staff, although I was confused as a Diamond Member because prior to arrival I was getting emails to “upgrade my stay” for a fee but when I asked for available upgrades at check in the gentleman said it was a “suite” hotel so there was nothing to upgrade. The rooms are very comfortable. Love the view with wide open windows. The main struggle the entire time was heating & cooling. I had a maintenance person spend a good 20 minutes explaining the hotel’s system because I was freezing. (The coils were in fact not heating.) Unlike some hotels, if you’re trying to change the temperature in your room, you have to give it at least an hour. Then Chicago had an outside temperature swing hotter, and my room wouldn’t cool off the next two days. I was miserable as well as many others traveling in my group. The onsite restaurant and bar was good. A limited menu but the shrimp scampi was excellent."
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