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The Groves Assessment and Psychotherapy
2616 Buddy Owens Boulevard, McAllen, Texas 78504
About the The Groves Assessment and Psychotherapy
The Groves Assessment and Psychotherapy is a reputable health institution located at 2616 Buddy Owens Boulevard in McAllen, Texas. Our dedicated team of professionals offers comprehensive assessment and psychotherapy services to help individuals navigate through mental health challenges and improve their overall well-being. With a focus on personalized care and evidence-based treatment approaches, we strive to provide a supportive and nurturing environment for our clients. Contact us today to schedule an appointment and take the first step towards a healthier and happier life.
Photos of The Groves Assessment and Psychotherapy
2616 Buddy Owens Blvd, McAllen, TX 78504, United States
Opening hours of The Groves Assessment and Psychotherapy
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of The Groves Assessment and Psychotherapy
"The allotted appointment was scheduled in advance of approximately 2 months; however, their cancellation was not. Unbeknownst to me, it was cancelled on the day of the appointment 35 minutes before the appointed time with the rationale “I don’t know what happened.”"
"Dr. Castillo and all his staff are amazing. I had such great experiences as a patient. They were all so kind and helpful; Pav was the icing on the cake."
"The staff has always been nice and friendly with me. My therapist was Miss Maritza Hernández. She helped me very well. Maritza has the knowledge and personality to help people. She listens to you and give you time to talk, to think, to go bathroom, etc. Maritza has the correct words to ask you questions that makes you think and go ahead in a friendly, and cordially way. I hope I can continue with her. I highly recommend Miss Maritza."
"I can honestly can say that I arrived 15 minutes late. I was refused service as proper paperwork is needed prior to consultations. I was never informed of having to arrive 15 minutes prior. I left feeling rejected by staff and associates. What a lack of empathy. Traffic is nuts at 5pm. What a good business to be in because people are crazy while driving. I hope you all show more compassion. I was supposed to talk with Vanessa Garcia M.A. Dear owner, a professional phone call would have worked better. If you were truly sorry. I understand policies and law, but do not use them in your defense. There is no excusing the secretary's behavior and being very short with me. Maybe it was too close to closing time & the staff didn't want to wait longer... hmmm??"
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