Valley Psychological Services PC
5109 South McColl Road, Edinburg, Texas, United States
About the Valley Psychological Services PC
Valley Psychological Services PC is a mental health facility located at 5109 South McColl Road in Edinburg, Texas. Our team of psychologists are here to help individuals facing challenges that may be difficult to handle on their own. Dr. McCoy encourages seeking help from various sources, including God, family, friends, spiritual leaders, and oneself. If challenges persist, consider reaching out to a psychologist for assistance.
Our services address conditions that impact school, work, and family function, and we believe in not postponing asking for help. We offer a variety of assessments to meet the needs of individuals and families. Located next to Doctor's Hospital at Renaissance (DHR), we provide consultation to patients admitted to DHR for various reasons.
In response to recent mass violence events, we offer resources to help children, families, educators, and communities navigate these difficult situations. We also provide resources for Valley Veterans through our new Facebook page. Our goal is to provide hope in changing times and serve the Rio Grande Valley since 2005.
At Valley Psychological Services PC, we offer specialist services for private clients, confidential services for professionals and businesses, and tools for relief from anxiety, traumatic stress, and chronic pain. Contact us today for support and guidance in improving your mental health and well-being.
Reviews of Valley Psychological Services PC
"Gave diagnosis but then mostly offered generic advice instead of doing actual therapy. I told him I was depressed and could not make friends and when I asked about professional treatment, he said I should pray and read the Bible - right after I told him that this was only doing more damage to me. Dr. McCoy gave me wrong information about treatment saying there really isn’t any, and every professional I’ve met with after him has said he was wrong. So I wasted years believing I just had to live with my struggles when help was there."
"I was referred to this place and had such a horrible experience. I didn’t have a mask and was told to go to a walmart to buy some. So I went and they were sold out. When I got back they gave me 2 from which they had behind the desk. I was filling out paperwork and nobody was in the lobby. receptionist told me if I didn’t put the mask on she was going to have to reschedule us. I told her nobody was in the lobby and as soon as I was done or called in we would put on the masks. She then said the doctor won’t see me on video call if we don’t have our masks on. I think that upset me the most. They had masks they didn’t want to provide us.. then sent us to a store.. then rescheduled us for not putting a mask on in an empty lobby. And then to top it off the doctor visit was going to be a video call. The employees were not wearing masks either."
"I stood outside their service window for 15 minutes while the office staff chatted about where to go for lunch while looking directly at me. Nobody acknowledged i was there or even bothered to open the window, thought it was a mask thing but no one there was wearing a mask. I suppose it’s a way to drive more people crazy, good for their business."
"My doctor referred me to Valley Psychological Services, P.C. for a test and it was their responsibility to contact me about the appointment. Except this place didn't take my insurance. Amazingly, instead of calling me like they were supposed for the appointment information- or at least inform the referring office of this, they just NEVER did. It took a month for me to finally get curious and see what the long wait was only to be told that. Hello? What kind of service is that. Shameful! That's a month of my life wasted for practices that are so sparse in the RGV that could of been used searching for someone else that could actually help. All it would of taken was a simple 5 minute search and phone call to the right person for this to be avoided. I work in a similar type of setting and you can find out eligibility for insurance within the same phone call if you're bothered to check, that is why I am so upset over this! I see they absolutely deserve their low ratings. What's the point of their staff being nice if they show the same reoccurring issue of failing to call prospective and already paying clients?"
"I just read the following comment: "They never called me or mailed me diagnosis! Took my daughter for an appointment and never heard from them again. Worst place I’ve taken my daughter." The same thing happened to me, I have call several times and the receptionist hung up on me several times, super rude from the first time we visited the clinic. No empathy or respect whatsoever. The psychologist was very friendly but the staff is disgusting."
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