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Northwestern Medicine Immediate Care Crystal Lake
360 Station Drive, Crystal Lake, Illinois, United States
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About the Northwestern Medicine Immediate Care Crystal Lake
Northwestern Medicine Immediate Care Crystal Lake is a health institution located at 360 Station Drive in Crystal Lake, Illinois, United States. They provide immediate care services for patients of all ages, starting from 6 months old. The center offers extended hours on evenings and weekends, allowing patients to make online reservations, schedule virtual visits, or walk-in for care. Board-certified physicians and advanced practice providers diagnose and treat various illnesses and injuries. The center also offers after-hours virtual visits from 8am until midnight. Patients can use the Symptom Checker tool to determine if Immediate Care is the right choice for their needs. Reservations and online check-in are strongly encouraged for in-office visits to ensure physical distancing. The center may close registration before 7:30pm if wait times become too long. In case of emergency, patients are advised to call 911 for local emergency services. Hours may vary on holidays, so it is recommended to call ahead to confirm.
Photos of Northwestern Medicine Immediate Care Crystal Lake
360 Station Dr, Crystal Lake, IL 60014, United States
Opening hours of Northwestern Medicine Immediate Care Crystal Lake
Monday:
08:00 - 19:30
Tuesday:
08:00 - 19:30
Wednesday:
08:00 - 19:30
Thursday:
08:00 - 19:30
Friday:
08:00 - 19:30
Saturday:
Day off
Sunday:
Day off
Reviews of Northwestern Medicine Immediate Care Crystal Lake
"The doctors got their license from Craig's list, they absolutely don't know what they're doing. Came to them in tremendous pain, they shrugged their shoulders not caring and said what you're taking is fine. Ended up in the ER, turns out I had an kidney infection. I should sue your facility for being lazy and not actually treating your patients correctly."
"If I could give zero stars I would. I walked in (as I always do) to this urgent care and it’s Wednesday at 6:30pm and they refused service to me and offered zero help because they went by appointment only today, not sure how I was supposed to guess that. I asked if a nurse could at least give me some advice on what over the counter I can use to get me through the holidays since my work hours are outside their working hours and therefore I can not make it back until after Christmas and they also refused to do that. Didn’t even offer to help me find somewhere else that would take my insurance. The receptionist told me to google it. Thanks for the help."
"I had the complete opposite experience of the previous reviewers. The staff was very friendly. The process of being admitted, seen and treated was prompt. We were out in less than an hour. They called prescription in immediately and it was ready at the pharmacy upon pick up. Thanks so much!"
"I love Northwest medicine but did not like Crystal lake immediate care for back and spine. They didn't set the appointment up with the doctor but rather a nurse practitioner. My brother-in-law is a spine PA stated that I needed MRI for my lumbar appears I have a ruptured disc. Jennifer, the nurse practitioner wouldn't order a MRI with wanted to do an x-ray and then move to physical therapy. An MRI is a much clearer picture it would show ruptures much more detailed versus an x-ray in addition an MRI safer. How can you do an x-ray to physical therapy without knowing exactly and in detail with the problem is. It was not a good experience. I went to Ortho Illinois and they will do an MRI. I don't think more highly important to like the Northwest medicine system but I need to find the back is so important."
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