Mountain Star Federal Credit Union
2229 Yandell Drive, El Paso, Texas, United States
About the Mountain Star Federal Credit Union
Mountain Star Federal Credit Union is a trusted financial institution located in El Paso, Texas. Our dedicated team is committed to helping our members achieve their financial goals through personalized service and competitive products. Whether you're looking for a checking account, savings account, loans, or other financial services, we are here to provide you with the support and resources you need. Visit us at 2229 Yandell Drive to learn more about how Mountain Star Federal Credit Union can help you secure your financial future.
2229 Yandell Dr, El Paso, TX 79903, United States
Opening hours of Mountain Star Federal Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Mountain Star Federal Credit Union
"I have been a member of MSFCU since 1973. I have belonged to several credit unions and banks in my lifetime and have found MSFCU with the excellent personal service, with well trained staff and management with high integrity and care towards its members. 2/5/2024 G2"
"I thought I would be dealing with a professional institution despite it being such a small operation. I was told I was approved for a refi, I have the great score, good income and years at my job and residence. I answered the application correctly to include all their pre-requisite questions. I drive across town 20 miles to turn in tax forms to be told that I was approved but she wouldn't process the refinance loan. If their loan person would do their job and pay attention to the paperwork, they wouldn't cost you points on your score that you just have to eat! By the way, her reasons for not processing the loan seem to be her personal judgement since I was approved by the Credit Union......can't imagine the job and the pain it could be to process disputes or claims through them if your a member."
"I had spoken to Jackie and she said she was going to email me so I can send her the documents needed. I never received the email. I decided to apply online, she then asked for my pay stubs the next day and didn’t hear from her anymore. I had to call & ask for the status. Never doing any business with them in the future."
"I asked a former credit union vice president about selecting a credit union because I was going to bank my funds in El Paso and wanted a membership based credit union instead of a bank. I was recommended 3 to consider, went to all of them and chose Mountain Star Federal Credit Union. It has been the best choice. The staff is friendly, personal, take your special needs into consideration, provide shared branching for my Austin based credit union and transfer of funds. from my pension. I know who the President, Vice President is, they provide their expertise and continue to expand services. A truly small town mom/pop experience where everyone know everyone. I will always use Mountain Star Federal Credit Union as my credit and banking institution. They are a 5 star credit union!!!"
"Before choosing an El Paso Credit Union, I visited 4 credit unions personally. I spoke with the new account representatives, called a few people about credit unions and selected Mountain Star. It is a small but very efficient CU. Outstanding customer service, personable and a shared branch credit union which means they have the capacity to share branch with share branch networks throughout the nation and Texas. Very convenient if you have an account in El Paso and Austin or other cities. I love my credit union. Membership based is the way !!!"
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